Can you return broken items to Amazon?

[MisterDiapers]

Bought a $1.2K TV on Amazon. I followed all the instructions when opening it. (Even watched youtube video before on how to do it properly) but it literally fell over when I pulled it out of the box when I was opening it, causing a small crack in the corner of the TV. It's one of those boxes where you pull the top off and the TV is in it's own cardboard. I guess it was just unstable on the bottom and the thing fell over. Is this my fault/can I return it now or is that fraud or something?

Can I return this to Amazon? The crack is like an inch long and is obviously noticeable, so the whole panel is screwed.

[8pieces]

yes.

[bannedjpg]

Can you? Idk

Should you because Bezos has a trillion $? Yes..

[MisterDiapers]

yes.

wont someone inspect it when I return it? They wouldn't give me a full refund would they?

[MIKR9]

How do they know you knocked it over and it didn't tip over in the truck?

[MisterDiapers]

How do they know you knocked it over and it didn't tip over in the truck?

I mean it's in a box so it would be pretty hard for a screen to crack when it's still in there. I think it would be pretty obvious that the damage happened once it was already open

[TryingBB]

You’ll be fine returning it but you have to sleep every night knowing what you did.

I did this to a laptop I bought once.

Immediately went to sams and bought warranty. Sent it in to get repaired

Slept good till a few months ago when it finally cooked and broke (after 7yrs I think). Bought an Asus Zenbook duo

Profit

Cliffs: see if you can buy warranty on it and get it repaired. Or just return it.

Also amazon is usually not the best price for large electronics - but maybe this one that you bought is

[TryingBB]

I mean it's in a box so it would be pretty hard for a screen to crack when it's still in there. I think it would be pretty obvious that the damage happened once it was already open

Customer service don’t care. The seller whose selling it will probably send it back to the manufacturer and they will sell it refurbished.

Is it sold and shipped my Amazon or someone else?

[MisterDiapers]

Customer service don’t care. The seller whose selling it will probably send it back to the manufacturer and they will sell it refurbished.

Is it sold and shipped my Amazon or someone else?

sold and shipped by Amazon, yeah, not a third party seller

[MIKR9]

Customer service don’t care. The seller whose selling it will probably send it back to the manufacturer and they will sell it refurbished.

Is it sold and shipped my Amazon or someone else?

This. The literal bot you talk to will just OK the refund.

[TryingBB]

sold and shipped by Amazon, yeah, not a third party seller

I would then return it with a slight guilt. You know 100% it was bot cracked before it tipped over? You did not get to inspect it before it tipped - or did you?

You know what to do bro (hate this answer my consultant friend always gives me with 100% surety. And I’m like “you fuker how does that help me? So you’re eventually putting all the burden of thinking back onto my shoulders” lmao)

[MisterDiapers]

I would then return it with a slight guilt. You know 100% it was bot cracked before it tipped over? You did not get to inspect it before it tipped - or did you?

You know what to do bro

I didn't get to inspect it, it still had this thin styrofoam like covering draped over it. so I didn't see the screen before the damage happened, no

[FreemanMorgan]

Up to you if you want to commit fraud. Will you get away with it? Absolutely. Amazon doesn't care. Should you do it? I wouldn't. It's theft.

[MisterDiapers]

Up to you if you want to commit fraud. Will you get away with it? Absolutely. Amazon doesn't care. Should you do it? I wouldn't. It's theft.

if I return and say the reason is "product damaged" how is that fraud? Im not lieing about its condition. They don't ask you to specify what happened you just tick the box

[ErnieMccracken]

Up to you if you want to commit fraud. Will you get away with it? Absolutely. Amazon doesn't care. Should you do it? I wouldn't. It's theft.

lol Bezos would sell you into literal North Korean slavery for $3.50.

[doughnutking]

Its Amazon’s fault for selling you a tv with a cracked screen. What shady *******s they are.

Just call them up and tell them they sent you a cracked tv and they can collect it and replace it then give you some compensation for wasting your fookin time.

You’ve done nothing wrong op..lol

[jthm]

wont someone inspect it when I return it? They wouldn't give me a full refund would they?

it happened during shipping

[MisterDiapers]

alright I think I know what needs to be done boys

[Dukelord]

Up to you if you want to commit fraud. Will you get away with it? Absolutely. Amazon doesn't care. Should you do it? I wouldn't. It's theft.

I would agree with you if it was a mom and pop store, but we’re talking about Amazon here, Bezos probably uses a roll of hundred dollar bills as toilet paper.

[iloveus]

I went to return a product I had bought from Amazon to Kohl's but the nearest Kohl's was in Gig Harbor (an island across from where I lived)

So I drove over to that Kohl's and returned my product and got a refund.

But then Washington State Department of Transportation sent me a letter saying I owed them $7 because there was a toll I missed.

I was so mad. I called the DOT and got the charge taken off.

Fun times...

[WABeast]

Yes.

I bought a red dot sight for my pistol, and it broke literally after 5 shots of 22lr. So i packaged it back up and returned it as broken.

[Lb54TG]

Yes you can, set up the return and note it as "Item arrived damaged"
Take it to Kohls, and they'll return it

[MisterDiapers]

scheduled a UPS pickup

[TryingBB]

scheduled a UPS pickup

Strong username. What made you use that name? lol


Tip: Make sure they don’t find your bb.com account

[FreemanMorgan]

if I return and say the reason is "product damaged" how is that fraud? Im not lieing about its condition. They don't ask you to specify what happened you just tick the box

Lie of omission. You and everyone else here know that YOU broke it. All this means is you're ok with stealing. I'm not judging, but you can't lie and be honest on the misc at the same time. If they did ask, which they don't, you would either have to lie or tell the truth. Simple as that. If you told the truth, they would refuse the refund. Simple as that.

[blissful88]

Amazon treats their employees like dirt



Lol @ feeling bad for a company that made $100 billion dollars last year