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  1. #1
    Registered User Barcode120x's Avatar
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    Anyone order from Fitness Factory?

    Did a quick search on this forum about them but nothing recent. Was browsing their site and I might buy some stuff from them. Just feeling a little iffy considering how "affordable" their shipping is and everything listed is about "average" price in this time. Just curious if anyone has purchased anything from them and/or has any reviews on them. They do have a store that's listed on yelp but with only a few reviews where I can't get a solid OK to buy from them thought.
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    I ordered a machine from them pre covid, they had a discount on top of a sale price.They still run random sales I think.
    Machine came UPS freight, shipped quick and recieved problem free.
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    Registered User radrd's Avatar
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    I haven't personally, but others on this forum have ordered from them. I wouldn't be worried. I think one of their reps has even posted here, though not recently.
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    Registered User Barcode120x's Avatar
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    Thanks, sounds good to me.

    Their shipping seems to be a flat rate (referring to their dumbbells). If you order 3 or more pieces, shipping is $170. If it's 2 or less, it's $50. Kinda weird, what prevents a person doing 3 or 4 separate orders to avoid that spike in shipping...
    Last edited by Barcode120x; 09-14-2020 at 01:44 PM.
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    Registered User DeathByEagle's Avatar
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    Its because they add some or most of the shipping cost to the price of the equipment price your buying. Pretty much all the sites with low shipping or free shipping do the same thing.
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    Fitness Factory is owned by Body-Solid. The only thing I have ever received from them are replaced parts for BS equipment, but no issues there. Fitness Factory Outlet, on the other hand, is another company entirely and I would not recommend them.
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    Registered User Barcode120x's Avatar
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    Originally Posted by DeathByEagle View Post
    Its because they add some or most of the shipping cost to the price of the equipment price your buying. Pretty much all the sites with low shipping or free shipping do the same thing.
    Gotcha.

    Originally Posted by Duplicitous View Post
    Fitness Factory is owned by Body-Solid. The only thing I have ever received from them are replaced parts for BS equipment, but no issues there. Fitness Factory Outlet, on the other hand, is another company entirely and I would not recommend them.
    Good to know.
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    Originally Posted by Barcode120x View Post
    Did a quick search on this forum about them but nothing recent. Was browsing their site and I might buy some stuff from them. Just feeling a little iffy considering how "affordable" their shipping is and everything listed is about "average" price in this time. Just curious if anyone has purchased anything from them and/or has any reviews on them. They do have a store that's listed on yelp but with only a few reviews where I can't get a solid OK to buy from them thought.
    Let us know if you have any questions or need any assistance. We are mostly lurkers on the forum and have a few reps that do post here in their free time.

    We ship everything from our warehouse in Forest Park, IL (just a few minutes west of Chicago). Stock is tough right now due to crazy demand but we still have quite a few items in stock. Again, I'm happy to answer any questions you may have. Thanks for your interest in ordering from us.
    Last edited by fitfactorycom; 09-15-2020 at 07:24 AM.
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    Registered User urbanlifter's Avatar
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    Think I've ordered from both Fitness Factory and Fitness Factory Outlet and never had an issue with either, but I've for sue gotten some great deals on 'Clearance' and 'Floor Model' equipment from Fitness Factory.
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    Contact mhunt at fitnessfactory.com for the best price. I've ordered multiple machines from them and it was a great experience.
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  11. #11
    Registered User Barcode120x's Avatar
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    Good info, thanks all. Just looking to pick up a few more pairs of DBs but seems I gotta wait until they restock some.
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    Registered User grumpytude's Avatar
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    I ordered my cable crossover from fitness factory right before the s**t hit the fan.
    No issues pretty quick delivery. I've ordered from them in the past too- can't remember what- but don't recall any problems.

    I have a few items I would like to purchase from them-
    signed up back in March to "Notify me" when back in stock. as of today still nothing 6 months later.
    Seems getting things back in stock and on track is going to take a while unfortunately.
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  14. #14
    Registered User Barcode120x's Avatar
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    Originally Posted by grumpytude View Post
    Seems getting things back in stock and on track is going to take a while unfortunately.
    Definitely, they're not the only ones. Most of my stuff is from Rep Fitness and had been waiting for them to restock their DB's, but still nothing. I've kept track on their potential restocking dates, but no luck still. Looks like I'll definitely pull the trigger on a few pairs of DBs at fitnessfactory, though I would prefer to have all the same "type" of dumbbells, beggars can't be choosers in this historical time. I've been browsing offerup and see some decent pricing, but I've ALWAYS been iffy on buying stuff from randos (actually, I've never bought anything off a random person ever lol).
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    I can also attest to Fitness Factory's excellent reputation, during the pandemic I ordered their leverage system through a local fitness equipment dealer that didn't have them in stock due to the circumstances, but the dealer called Matt at Fitness Factory and not only got their price quote on the product, but it also turned out they had it in stock and while it was supposed to be shipped out in late July upon me special ordering it they shipped it to the local store about a week after in the same month...

    Not only that, when I lost a small part for the cable pulley wheel they quickly sent me out a few replacements and sent me some touch up paint upon request. That said, I wouldn't hesitate to order from them numerous times more if there's anything else Body-Solid that I want in my home gym.
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    Registered User Barcode120x's Avatar
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    Got my shipment of x2 65lb round DBs and x2 85lb round DBs. Had no issues. Shipment was within estimated time frame (6 business days total). Recommended and definitely will be keeping an eye on out their restocks in November.
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  17. #17
    Registered User radrd's Avatar
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    Originally Posted by Barcode120x View Post
    Got my shipment of x2 65lb round DBs and x2 85lb round DBs. Had no issues. Shipment was within estimated time frame (6 business days total). Recommended and definitely will be keeping an eye on out their restocks in November.
    Thanks for updating the thread and letting us know how it turned out. I'm in the midst of a negative experience with another fairly well known fitness equipment company and it's good to see Fitness Factory is doing a good job. Enjoy the DBs!
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    Fitness Factory is formerly Treadmill Factory. They are NOT owned by Body-Solid. I have been buying stuff from these guys (Miss.Store) for over 13 years. Top notch CS. They don’t work on commission and very personable (Miss.Store).
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    Registered User grumpytude's Avatar
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    ordered a 45 degree Hyper GHYP345 from them yesterday.
    was happy to see something I wanted in stock finally.
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    Originally Posted by mathtcha View Post
    Fitness Factory is formerly Treadmill Factory. They are NOT owned by Body-Solid. I have been buying stuff from these guys (Miss.Store) for over 13 years. Top notch CS. They don’t work on commission and very personable (Miss.Store).
    The Fitness Factory we're talking about doesn't have a Mississippi location. It's part of Body Solid.

    https://www.fitnessfactory.com/stores/
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