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  1. #3961
    Registered User piratelifebad's Avatar
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    Ended up returning my Lat Tower due to a design flaw. The pulley above the stack is off center and the cable rubs on the top horizontal piece.



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  2. #3962
    Registered User dagdafitness's Avatar
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    Originally Posted by piratelifebad View Post
    Ended up returning my Lat Tower due to a design flaw. The pulley above the stack is off center and the cable rubs on the top horizontal piece.



    If you turn the metal guide plate, will it still rub?
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  3. #3963
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    Originally Posted by dagdafitness View Post
    If you turn the metal guide plate, will it still rub?
    Yes, it's symmetrical.

    I've noticed the cable looked crooked in some reviews as well. The pulley should be .50"-.75" to the left so it's centered withe stack.
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  4. #3964
    0.0 chadsalt's Avatar
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    Originally Posted by piratelifebad View Post
    Ended up returning my Lat Tower due to a design flaw. The pulley above the stack is off center and the cable rubs on the top horizontal piece.



    Seems like moving the pulley would have a been a lot easier than returning the whole thing.
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  5. #3965
    Registered User piratelifebad's Avatar
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    Originally Posted by chadsalt View Post
    Seems like moving the pulley would have a been a lot easier than returning the whole thing.
    I have my own shop, but I'm not in the business of correcting manufacturers mistakes on my dime.

    This is a very basic design problem. No idea how it wasn't discovered and corrected at some point.
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  6. #3966
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    Originally Posted by piratelifebad View Post
    I have my own shop, but I'm not in the business of correcting manufacturers mistakes on my dime.

    This is a very basic design problem. No idea how it wasn't discovered and corrected at some point.
    So you returned it for spite? To make a point? SMH

    I'm sure they would have made it worth your while, not to mention time and effort you would have saved.
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  7. #3967
    Registered User dagdafitness's Avatar
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    Originally Posted by chadsalt View Post
    So you returned it for spite? To make a point? SMH

    I'm sure they would have made it worth your while, not to mention time and effort you would have saved.
    This. Theyre surprisingly good at providing credits/compensation.
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  8. #3968
    Registered User piratelifebad's Avatar
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    Originally Posted by chadsalt View Post
    So you returned it for spite? To make a point? SMH

    I'm sure they would have made it worth your while, not to mention time and effort you would have saved.
    Jeez....Why on earth would you think I returned it out of spite?? I returned it because it had a fundamental design flaw. That's it.

    As someone who spent money on a product, I'm under no obligation to fix their mistake.

    I expect to get what I payed for, a properly-designed and fully functional product.

    There's no point going around telling people that they should fix crappy products or just live with them. You can do that, if you want, but that's not for me. I have a gym full of good **** from American Barbell, Rogue, Dynamic Fitness, Rep, True, Inspire and some other commercial companies. I don't have the room or desire for poorly designed/manufactured products.
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  9. #3969
    Registered User piratelifebad's Avatar
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    PS. I could go on about some other issues I experienced while installing and using the unit. This was far from the only one.

    A crooked upright, missing parts, the worst pads I've ever used and more.....
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  10. #3970
    Registered User twoforme2's Avatar
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    Originally Posted by piratelifebad View Post
    I don't have the room or desire for poorly designed/manufactured products.
    And yet....you still bought from Titan.
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  11. #3971
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    Originally Posted by twoforme2 View Post
    And yet....you still bought from Titan.
    Yep, I sure did. there were a lot of positive reviews so I took a chance and it didn't cost me a thing, other than some time.
    Last edited by piratelifebad; 11-10-2019 at 07:26 PM.
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  12. #3972
    Registered User Za78's Avatar
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    is the pulley placement an issue with all units or with this unit?
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  13. #3973
    Registered User piratelifebad's Avatar
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    Originally Posted by Za78 View Post
    is the pulley placement an issue with all units or with this unit?
    It looks like all of them based on photos of other units. You can clearly see the cable is not centered between the guide rods.

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  14. #3974
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    Originally Posted by piratelifebad View Post
    It looks like all of them based on photos of other units. You can clearly see the cable is not centered between the guide rods.

    Yup, I see that, if I am not mistaken even their stock photo seems to have this issue. How unfortunate. Is this correctable without to much hassle for the average buyer? I would imagine fraying of the cable would be a significant issue given that picture.
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  15. #3975
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    Originally Posted by Za78 View Post
    Yup, I see that, if I am not mistaken even their stock photo seems to have this issue. How unfortunate. Is this correctable without to much hassle for the average buyer? I would imagine fraying of the cable would be a significant issue given that picture.
    I just received and set up the titan fitness lat tower and it does not have that issue. It is slightly off center but not like the above picture.
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  16. #3976
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    Originally Posted by Za78 View Post
    Yup, I see that, if I am not mistaken even their stock photo seems to have this issue. How unfortunate. Is this correctable without to much hassle for the average buyer? I would imagine fraying of the cable would be a significant issue given that picture.
    Depending on how much it's binding, you could fix the fraying potential in short order with a decent file by just widening the holes in the plate and tubing. That doesn't fix the cable not pulling the carriage straight up the guide rods, though. You'd want to probably shift the pulley position to fix that if it's interfering with the smoothness of the pull.

    Either way, it's not like this is one of Titan's lowest-end products, and at $900 on sale I wouldn't want to be doing redneck machining on it. If I found it for $100 on the used market? File away.
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  17. #3977
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    wow I'd probably take 5-10 minutes to fix the problem rather than an hour to box it all back up again.

    I understand its a design flaw but take the credit compensation they give you and get something else you can use.

    That's kind of the way of Titan what flaws can I fix or live with to get something ok for 1/2 the price of the other guy. I've got a lot of stuff I like that I would have never bought otherwise.
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  18. #3978
    Registered User RGrizzzz's Avatar
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    Originally Posted by Za78 View Post
    Yup, I see that, if I am not mistaken even their stock photo seems to have this issue. How unfortunate. Is this correctable without to much hassle for the average buyer? I would imagine fraying of the cable would be a significant issue given that picture.
    Does anyone know if the plate loaded version has the same issue with the cable rubbing?
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  19. #3979
    Registered User Rakshar's Avatar
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    Originally Posted by RGrizzzz View Post
    Does anyone know if the plate loaded version has the same issue with the cable rubbing?
    I think it is more of a quality control issue than an issue with all their weight stack lat towers since my weight stack tower doesn't have the issue.
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  20. #3980
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    Originally Posted by lsi1 View Post
    wow I'd probably take 5-10 minutes to fix the problem rather than an hour to box it all back up again.

    I understand its a design flaw but take the credit compensation they give you and get something else you can use.

    That's kind of the way of Titan what flaws can I fix or live with to get something ok for 1/2 the price of the other guy. I've got a lot of stuff I like that I would have never bought otherwise.
    I would likely have played the "have Titan ship me new parts" lottery and seen if I got better alignment before shipping the whole thing back.
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  21. #3981
    Registered User piratelifebad's Avatar
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    Originally Posted by Rakshar View Post
    I just received and set up the titan fitness lat tower and it does not have that issue. It is slightly off center but not like the above picture.
    How much is slightly? If it's not centered, there will be more friction and wear as the weights are pulled up. A pic would be helpful too.

    Their "fix" may just have been to enlarge the hole the cable passes through.
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    Originally Posted by murphyreedus View Post
    I would likely have played the "have Titan ship me new parts" lottery and seen if I got better alignment before shipping the whole thing back.
    That's what I did, waited 3+ months before giving up.
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  23. #3983
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    Originally Posted by piratelifebad View Post
    That's what I did, waited 3+ months before giving up.
    Did they send the part, or no?
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    Originally Posted by murphyreedus View Post
    Did they send the part, or no?
    Nope, and I needed like 6 different parts. The second most annoying thing was a crooked upright that made it pretty much impossible to level the unit.
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    Originally Posted by piratelifebad View Post
    How much is slightly? If it's not centered, there will be more friction and wear as the weights are pulled up. A pic would be helpful too.

    Their "fix" may just have been to enlarge the hole the cable passes through.
    Sorry, I don't know how to post pics. Is it because I am relatively new with a low post count? There is roughly half an inch of clearance on one side and roughly 11/16th's of an inch on the other side. So its about 3/32nd's of an inch off center (so less than a tenth of an inch off center).
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  26. #3986
    Time to Work litljay's Avatar
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    Looks like it could be corrected with a smaller pulley (smaller diameter) that would put the cable in the center of the weight stack. Cheap fix, but in reality, this is Titan's problem.
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    I'm interested in the lat tower for $900...chance they discount it even lower on black Friday?

    I've been wanting to get their foam plyo box set for $424 but it's been on that sale for all Year from 499. Do they tend to mark down products more on black Friday.
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    Originally Posted by RGrizzzz View Post
    Does anyone know if the plate loaded version has the same issue with the cable rubbing?
    A buddy of mine has the plate load version and he said it's setup differently shown in the link.
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    Originally Posted by CharlottePT View Post
    I'm interested in the lat tower for $900...chance they discount it even lower on black Friday?

    I've been wanting to get their foam plyo box set for $424 but it's been on that sale for all Year from 499. Do they tend to mark down products more on black Friday.
    Larger markdowns on Black Friday however they'll probably mark everything up the day before. Titan often raises their prices before sales.
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    Originally Posted by litljay View Post
    Looks like it could be corrected with a smaller pulley (smaller diameter) that would put the cable in the center of the weight stack. Cheap fix, but in reality, this is Titan's problem.
    Bad move that would break the cable over time.
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