** Official IT Thread ** - Come in for some tech!

[sloan51]

Brahs, this may be a silly question. But someone who works support at a NOC should have a really good understanding of reading a PCAP and working with wireshark right? Fairly often I will be working with a 3rd party and their NOC team and the guy can barely filter the PCAP or decode the PCAP so it shows HTTP or SSL info and not just TCP level. This seems really strange to me, but I am not too sure what the normal job responsibilities are at a NOC.

[SynapticCleft]

Brahs, this may be a silly question. But someone who works support at a NOC should have a really good understanding of reading a PCAP and working with wireshark right? Fairly often I will be working with a 3rd party and their NOC team and the guy can barely filter the PCAP or decode the PCAP so it shows HTTP or SSL info and not just TCP level. This seems really strange to me, but I am not too sure what the normal job responsibilities are at a NOC.

They should be able to understand it. Wireshark is a staple program for the NOC/SOC team I'm with. It helps tremendously when trying to locate where a payload is lost on the network.

[omnip0tent]

Monday has me depressed bros... I'm bored of my vacation. All I do is Gym, Dota, apply for jobs...

Been 2 months since I quit my last job (dead end job).
18 days since I got my A+
14 days I've been applying for work
1 job offer...waiting till thurs/fri to hear back tho
0 Calls today from any employers so far... and i've been spamming everything like a mad man.

Fuark just feeling useless... Transition to begin a career has me down seeing ALL these positions just want experience (of course even the entry level ones)... and sadly I have none

[jerzyfit]

Well bruhs, I'm having a crappy Monday as well. Everyone is good at something it IT, and everything is bad at something. I think I'm going to ask if I can keep working on the Sysadmin side instead of going to the SOC. Hopefully I don't get fired for asking, I guess we'll see. I really like this company, but I can't see myself in the NOC. I suck arsh at networking.

[jerzyfit]

Monday has me depressed bros... I'm bored of my vacation. All I do is Gym, Dota, apply for jobs...

Been 2 months since I quit my last job (dead end job).
18 days since I got my A+
14 days I've been applying for work
1 job offer...waiting till thurs/fri to hear back tho
0 Calls today from any employers so far... and i've been spamming everything like a mad man.

Fuark just feeling useless... Transition to begin a career has me down seeing ALL these positions just want experience (of course even the entry level ones)... and sadly I have none

You saw my message on Steam, right?

[omnip0tent]

You saw my message on Steam, right?

Yea I totally plan to take the job if they offer it on thurs/fri... Even tho it is a low stepping stone obviously that XP is going to be worth its weight in gold.

[jerzyfit]

Yea I totally plan to take the job if they offer it on thurs/fri... Even tho it is a low stepping stone obviously that XP is going to be worth its weight in gold.

Absolutely brotha

[pondus_levo]

Yea I totally plan to take the job if they offer it on thurs/fri... Even tho it is a low stepping stone obviously that XP is going to be worth its weight in gold.

You've only been looking for a job for 14 days and have a potential job offer? I'd say that's pretty good.

[omnip0tent]

You've only been looking for a job for 14 days and have a potential job offer? I'd say that's pretty good.

Yea... But you know when money reserves are going only down after 2 months not up... you know your 1-2 months away from desperation... just gots me all in the feels right now. Need to be productive and making money to enjoy life again.

[omnip0tent]

Nothing some gangsta tunes and killing myself during leg day cant cure. Next stop GAINZ CITY

[jerzyfit]

Nothing some gangsta tunes and killing myself during leg day cant cure. Next stop GAINZ CITY

Because of my feelz for today I got in a nice shouldas day.... SHOULDAS

[pondus_levo]

Yea... But you know when money reserves are going only down after 2 months not up... you know your 1-2 months away from desperation... just gots me all in the feels right now. Need to be productive and making money to enjoy life again.

Here's a pro-tip. During an interview, let them know that you are confident in your abilities that even if you do now know the solution off the top of your head, that you know where to find them.

IE: Technet, technical forums/white papers, software manuals, co-workers, ect.

As a "troubleshooter", it's more about knowing the right questions. If you know what questions to ask, you can isolate the problem and then finding the answer is extremely easy.

Employees love to hear that you are "not afraid to ask for help", "learn quickly", and "document/write things down".

Experience comes in handy because you isolate faster, but it's still the same process.

[omnip0tent]

Here's a pro-tip. During an interview, let them know that you are confident in your abilities that even if you do now know the solution off the top of your head, that you know where to find them.

IE: Technet, technical forums/white papers, software manuals, co-workers, ect.

As a "troubleshooter", it's more about knowing the right questions. If you know what questions to ask, you can isolate the problem and then finding the answer is extremely easy.

Employees love to hear that you are "not afraid to ask for help", "learn quickly", and "document/write things down".

Experience comes in handy because you isolate faster, but it's still the same process.

Yea my problem isn't interviews. Its getting them because lack of experience in the field. I'm very direct and very sure of myself, ontop of being very personable. I don't wana say this cuz it sounds dumb but more as a metaphor "no sad kunts, only sik kunts" has totally helped me grow as an individual lmao. Helps me push myself along with everyone I interact with. thnx misc

[Ace Thedics]

Like my priorities are like master power shell and bash, some perl, Python scripting. .

These are relatively easy and can be done in a day, serious.

Powershell - learn the syntax, practice it with Powershell ISE, learn to look for **** efficiently with it
Python - Can be complex, can be simple. Write some code, expand it
Bash - Also cake

The syntax for most scripting languages are very similar

If I were you, hold off on the pentesting stuff until you are 100% sure you have a grasp of the basics. Otherwise, it won't make any sense and you will get nowhere.

[omnip0tent]

Monday has me depressed bros... I'm bored of my vacation. All I do is Gym, Dota, apply for jobs...

Been 2 months since I quit my last job (dead end job).
18 days since I got my A+
14 days I've been applying for work
1 job offer...waiting till thurs/fri to hear back tho
0 Calls today from any employers so far... and i've been spamming everything like a mad man.

Fuark just feeling useless... Transition to begin a career has me down seeing ALL these positions just want experience (of course even the entry level ones)... and sadly I have none

Fuark bros what a difference one day can make. SO fawking pumped!!! Just got a call for Help Desk Tier 1 for a fortune 500 company 2 mins away from my house. AND its push day.... Oh Zyzz is definitely smiling upon me today ^_^

[SynapticCleft]

Fuark bros what a difference one day can make. SO fawking pumped!!! Just got a call for Help Desk Tier 1 for a fortune 500 company 2 mins away from my house. AND its push day.... Oh Zyzz is definitely smiling upon me today ^_^

nice smash it on your push day. Keep your head up you're gonna make it brah

[depaulhifi]

Man, IT is depressing. There is so much to learn that you find yourself inert. Like my priorities are like master power shell and bash, some perl, Python scripting. Then pro quality web dev in lamp with adv level php. Then the real big dawgs like C, C++, and java. Then intermediate level pen testing..how the fuk can I manage to learn all this and where do I start?? Damn...

You can't, srs. Pick 1 thing to be your primary focus, learn the fuk out of it, and then add secondary skills as time and interest allow. If you try to take on too much, you could end up a "jack of all trades, master of none." An employer isn't looking for an IT guy that can also do some web development, because they already have a web dev team. Much in the same way as they're not looking for a web developer that also knows some IT stuff, because they have an IT department. Point being, you don't want to miss out on a sysadmin job because you spent too much of your time learning Java.

Plus, fuk that chit, if my computer goes belly up, I call IT, head for the lounge, and browse Tinder until they tell me it's fixed.

[jerzyfit]

These are relatively easy and can be done in a day, serious.

Powershell - learn the syntax, practice it with Powershell ISE, learn to look for **** efficiently with it
Python - Can be complex, can be simple. Write some code, expand it
Bash - Also cake

The syntax for most scripting languages are very similar

If I were you, hold off on the pentesting stuff until you are 100% sure you have a grasp of the basics. Otherwise, it won't make any sense and you will get nowhere.

So what you're saying is I can master power shell in one day?

[Hickson517]

Fuark bros what a difference one day can make. SO fawking pumped!!! Just got a call for Help Desk Tier 1 for a fortune 500 company 2 mins away from my house. AND its push day.... Oh Zyzz is definitely smiling upon me today ^_^

congrats bro,

what will you be doing?

[pondus_levo]

So my boss just hired a DBA/Analyst, then sent me an email this morning asking me to figure out what permissions a consultant needs on a database to run queries and get him connected by ODBC in excel.

[omnip0tent]

congrats bro,

what will you be doing?

I still need to go interview for the position, but it is a help desk tier 1 type thing... remotely tho. I will be dealing people calling in problems from out of state branches. (Or so I think) $13/hr

BUT

Some other guy called me from some company I cant remember the name now based in Kansas also interested in having me apply to be a Database Technician for one of their branches here in Miami. He told me it would be me and one other technician only. I gather it's pretty much "server babysitting and maintainance".... but pays $20/hr... im rather stoked about that one

[AdamDTX]

applying for a federal job, IT Specialist (systemadmin). I think I have a good chance to get it to.

Would still hopefully be able to do my tech job servicing different contracts through out Tokyo, but it certainly beats my PC repair position which has no growth potential besides the experience I gain in day to day repair/builds.

[Ace Thedics]

So my boss just hired a DBA/Analyst, then sent me an email this morning asking me to figure out what permissions a consultant needs on a database to run queries and get him connected by ODBC in excel.

Why isn't the DBA doing that?

applying for a federal job, IT Specialist (systemadmin). I think I have a good chance to get it to.

Would still hopefully be able to do my tech job servicing different contracts through out Tokyo, but it certainly beats my PC repair position which has no growth potential besides the experience I gain in day to day repair/builds.

Good luck man

[dcbone30]

Studying for ITIL foundation, anybody know a cheap/free resource? Some of the practice tests I've taken online require you to sign up to see how you did, which I really don't care for getting spam just to see a practice exam score.

[Ace Thedics]

Studying for ITIL foundation, anybody know a cheap/free resource? Some of the practice tests I've taken online require you to sign up to see how you did, which I really don't care for getting spam just to see a practice exam score.

Try CCCure. Not sure if they have ITIL on there but they have a lot of material.

[pondus_levo]

Why isn't the DBA doing that?

Exactly. I think she is just so used to me doing everything, that it's habit.

Studying for ITIL foundation, anybody know a cheap/free resource? Some of the practice tests I've taken online require you to sign up to see how you did, which I really don't care for getting spam just to see a practice exam score.

When I did ITIL I took an online training course. There is so much information, I can't imagine anyone studying for the test on their own. Plus, I only had 2 weeks to get certified for a project I was about to join.

I can't remember what company I went with, but I really like cbtnuggets to study for certs.

[21Classic]

Q

What does a system admin do? Like what **** do you have to know to do that? Every company ive worked for has them (obviously), but all my companies have run different systems because they were different businesses.

So do you learn 1 specific program (or whatever) and then apply for those job? Or is "Systemadmin" the same for all jobs?

[Ace Thedics]

Exactly. I think she is just so used to me doing everything, that it's habit.

If it makes you feel any better, my boss asked me to do a ton of meaningless work a few days prior to me quitting. Just said "mkay" and signed out of Lync, been offline for the past week lul. Turning in my computer tomorrow.

Q

What does a system admin do? Like what **** do you have to know to do that? Every company ive worked for has them (obviously), but all my companies have run different systems because they were different businesses.

So do you learn 1 specific program (or whatever) and then apply for those job? Or is "Systemadmin" the same for all jobs?

Tbh, they do a lot of sh!t, the smarter ones do even more. But as the title states, they administer/manage systems according to some org policy (some no policy at all)

[dcbone30]

Q

What does a system admin do? Like what **** do you have to know to do that? Every company ive worked for has them (obviously), but all my companies have run different systems because they were different businesses.

So do you learn 1 specific program (or whatever) and then apply for those job? Or is "Systemadmin" the same for all jobs?

This could really be a lot of different things depending on the company. For example, to a smaller company it could just be the "IT guy" who does everything from basic troubleshooting (tier 1) to network and server maintenance. To a big company, it could be broken down into more specialized roles, like windows or linux administrators who work only within those environments setting up, maintaining and configuring servers on a tier 2 or backend support level.

My guess is most sysadmins started out as helpdesk or entry level IT support types and moved into these roles when they got experience under their belt. That's my plan anyway (currently tier 1 help desk). Some of the other guys who are actual sys admins might be able to chime in with more specifics.

[dcbone30]

When I did ITIL I took an online training course. There is so much information, I can't imagine anyone studying for the test on their own. Plus, I only had 2 weeks to get certified for a project I was about to join.

I can't remember what company I went with, but I really like cbtnuggets to study for certs.

Are we talking about the same cert? Alot of the guys I work with just studied a test dump over a weekend or two and got certified, but I'd prefer to have a little bit more context to the material since it's actually used in my job.