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  1. #61
    Certified Baconator DLM012's Avatar
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    Originally Posted by jerzyfit View Post
    Yeah man, gotta keep reminding everyone. I think we all get so busy from time to time. Sometimes I get to the point where I can't even remember what I ate for breakfast lol.
    If I didn't eat a cup of oatmeal every morning I'd be that way dead srs lol.

    And shortly before I read your response I found that my supervisor sent me a reply during my lunch. I got the green light on my project. It isn't too ambitious but it should benefit everyone at the service desk a little bit.
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  2. #62
    Registered User jerzyfit's Avatar
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    Originally Posted by DLM012 View Post
    If I didn't eat a cup of oatmeal every morning I'd be that way dead srs lol.

    And shortly before I read your response I found that my supervisor sent me a reply during my lunch. I got the green light on my project. It isn't too ambitious but it should benefit everyone at the service desk a little bit.

    What's the project bruh?
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  3. #63
    Registered User sknot1454's Avatar
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    Originally Posted by jerzyfit View Post
    Gotcha. My apologies for not being politically correct on that one. My cyber security knowledge isn't up to par lol. Do you work in cyber security? Network security? I'm definitely going to look into your suggestions.
    haha no worries

    I've been in IT for almost 13 years and in cyber security going on 11 now. I mostly do vulnerability analysis/consulting/cyber threat intelligence stuff.
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  4. #64
    Registered User jerzyfit's Avatar
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    Originally Posted by sknot1454 View Post
    haha no worries

    I've been in IT for almost 13 years and in cyber security going on 11 now. I mostly do vulnerability analysis/consulting/cyber threat intelligence stuff.

    That's ill man. I'm trying to get into the Cyber Security division at my job. Brb vulnerability assessments all day and telling companies what's wrong with their network. Sounds so fun, lol. The only thing that doesn't is the 20 page reporting . Nah, I actually wouldn't mind that. I like writing, which is weird.
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  5. #65
    Registered User dcbone30's Avatar
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    Hey brahs. Glad to see a thread like this. You may have seen some of my other threads. Former LEO, took a huge chance and quit about this time last year, went back to school for IT and picked up a labor job to make ends meet. Got with an IT recruiter and have been at my Tier 1 Helpdesk job for just over a month now and loving every minute. Feelsgoodman.jpg.

    I'll be finishing my associates in IT: Network and Technical Support which by this time next year I'll have A+, Net+ and Sec+ included in some of the classes along with whatever I'm allowed to get from work which is ITIL foundations and Server+ at a minimum. I'll likely work towards my bachelors at some point and possibly my masters as a long term goal.

    My current employer seems to embrace internal transfers for those who succeed at Helpdesk and build a good rapport with the other teams, so I'd like to move into Network or Windows administration down the road but my main focus is really the current position and finishing up school and getting some certs. That will come in due time.

    In my spare time I've built plenty of computers, fix them for my friends and mess around on my raspberry pi and of course game a bit.
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  6. #66
    Registered User letmethink's Avatar
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    Network Engineer checking in.


    PS. any brahs looking to hire for help desk in the Philly area, got a brah who has A+. My new company just hired 2 people.
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  7. #67
    Not AfricanAmerican (srs) JayC24's Avatar
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    Originally Posted by sknot1454 View Post
    haha no worries

    I've been in IT for almost 13 years and in cyber security going on 11 now. I mostly do vulnerability analysis/consulting/cyber threat intelligence stuff.
    Mirin' bro, what was your IT career path when starting? As in what did you start out doing and how did it branch off from there? I would love to get into security but still trying to get my foot in the door somewhere plus my area doesn't have a huge demand for security in IT from the looks of things. Getting into security within 2 years like you would seem like a dream.
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  8. #68
    Registered User jerzyfit's Avatar
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    Originally Posted by dcbone30 View Post
    Hey brahs. Glad to see a thread like this. You may have seen some of my other threads. Former LEO, took a huge chance and quit about this time last year, went back to school for IT and picked up a labor job to make ends meet. Got with an IT recruiter and have been at my Tier 1 Helpdesk job for just over a month now and loving every minute. Feelsgoodman.jpg.

    That's awesome man, congrats. I'm glad your dreams are coming true. It definitely gives me motivation. Keep hustling cuz!

    I'll be finishing my associates in IT: Network and Technical Support which by this time next year I'll have A+, Net+ and Sec+ included in some of the classes along with whatever I'm allowed to get from work which is ITIL foundations and Server+ at a minimum. I'll likely work towards my bachelors at some point and possibly my masters as a long term goal.

    My current employer seems to embrace internal transfers for those who succeed at Helpdesk and build a good rapport with the other teams, so I'd like to move into Network or Windows administration down the road but my main focus is really the current position and finishing up school and getting some certs. That will come in due time.

    In my spare time I've built plenty of computers, fix them for my friends and mess around on my raspberry pi and of course game a bit.

    So good to hear man! Congrats
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  9. #69
    Registered User jerzyfit's Avatar
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    Originally Posted by letmethink View Post
    Network Engineer checking in.


    PS. any brahs looking to hire for help desk in the Philly area, got a brah who has A+. My new company just hired 2 people.
    What were the steps you took to get that position brush?
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  10. #70
    Registered User sknot1454's Avatar
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    Originally Posted by jerzyfit View Post
    That's ill man. I'm trying to get into the Cyber Security division at my job. Brb vulnerability assessments all day and telling companies what's wrong with their network. Sounds so fun, lol. The only thing that doesn't is the 20 page reporting . Nah, I actually wouldn't mind that. I like writing, which is weird.
    If you get your rocks off writing vuln assessment reports, you're a hot commodity. The worst thing about an assessment is rewriting everything you do to make executives understand it. I'm sure plenty of red team ops would pay good money just to have someone to do that work for them.

    Originally Posted by JayC24 View Post
    Mirin' bro, what was your IT career path when starting? As in what did you start out doing and how did it branch off from there?
    I actually started out as a telemarketer. I befriended one of the guys on the IT staff and he gave me the worst job in the world which was basically a cable bitch. After I got the groove of running wire/making cables, he let me shadow him and then I learned basic computer networking.

    I joined the Marines shortly after that and went to school for what is basically network/sys engineer. Cisco, windows workstn, windows server, exchange, AD, etc. Towards the end of my career, I got assigned as one of the guys to learn Retina and scanning our networks for vulnerabilities, which really got me interested in security, exploits, penetration testing, etc

    After I got out, I started working as a jr incident response analyst for a gov't contractor, which is where most of my security knowledge came from. Got a few certs and a BS from a community college in comp sci. Worked there for a while then got hired on as cyber threat analyst, which is a combination of blue team(defense) and red team(offense) ops.

    I would love to get into security but still trying to get my foot in the door somewhere plus my area doesn't have a huge demand for security in IT from the looks of things.
    I hate to say this, but have you thought about moving? There are areas in the country that can't fill spots quickly enough. Is your record clean? If you can swing a job near a military base, you can get a security clearance and from there, getting hired is cake.

    I've worked with guys who were forklift operators, got a degree from community college, and started as jr analysts. Now they're doing good things making good money. If I went where the money was. If I had moved back to my hometown looking for a job, I probably wouldn't be as far as I am today.

    There's about to be a HUGE need for all levels of security analysts, get in and get the experience while the gettin is good.
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  11. #71
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    Originally Posted by sknot1454 View Post
    If you get your rocks off writing vuln assessment reports, you're a hot commodity. The worst thing about an assessment is rewriting everything you do to make executives understand it. I'm sure plenty of red team ops would pay good money just to have someone to do that work for them.



    I actually started out as a telemarketer. I befriended one of the guys on the IT staff and he gave me the worst job in the world which was basically a cable bitch. After I got the groove of running wire/making cables, he let me shadow him and then I learned basic computer networking.

    I joined the Marines shortly after that and went to school for what is basically network/sys engineer. Cisco, windows workstn, windows server, exchange, AD, etc. Towards the end of my career, I got assigned as one of the guys to learn Retina and scanning our networks for vulnerabilities, which really got me interested in security, exploits, penetration testing, etc
    Curious, how old were you when you joined the Marines? How old when you got out?
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  12. #72
    Registered User sknot1454's Avatar
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    Originally Posted by iheartmoms View Post
    Curious, how old were you when you joined the Marines? How old when you got out?
    19 and 24
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  13. #73
    Not AfricanAmerican (srs) JayC24's Avatar
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    Originally Posted by sknot1454 View Post
    I hate to say this, but have you thought about moving? There are areas in the country that can't fill spots quickly enough. Is your record clean? If you can swing a job near a military base, you can get a security clearance and from there, getting hired is cake.

    I've worked with guys who were forklift operators, got a degree from community college, and started as jr analysts. Now they're doing good things making good money. If I went where the money was. If I had moved back to my hometown looking for a job, I probably wouldn't be as far as I am today.

    There's about to be a HUGE need for all levels of security analysts, get in and get the experience while the gettin is good.
    The closest big city to me with a decent amount of opportunity is an hour and a half away. But beyond that, I do entertain the thought of moving quite a bit, but it's just a hard trigger to pull. But I am single with no family of my own so I really don't have anything holding me back besides friends and family. And yes, my record is clean.

    Thanks for sharing.
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  14. #74
    978-867-5309👌 devilbones's Avatar
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    Originally Posted by sknot1454 View Post
    haha no worries

    I've been in IT for almost 13 years and in cyber security going on 11 now. I mostly do vulnerability analysis/consulting/cyber threat intelligence stuff.
    Hmmm? Do I know you? What was your MOS?
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  15. #75
    Certified Baconator DLM012's Avatar
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    Originally Posted by jerzyfit View Post
    What's the project bruh?
    We use a ticketing system called service now. There are fields called CI (configuration item which can mean hardware or name of a specific application package) and there is also a support group field. When I create a ticket and fill in a CI or support group, it does not have a description most of the time or the description is really generic.

    My idea was to get the descriptions for each support group filled out with accurate information. My thought process was that it would help us escalate tickets to other teams within our IT dept better.

    It's small, but it's a start. I'm also working with someone from the security team on revising our password reset procedures but I've yet to hear back from him at all.

    EDIT: Interested in all this security talk. When I worked for a govt agency (state level) as an intern, my supervisor was kind enough to get me enrolled in a splunk and power shell course at my building. I don't think I retained a lot of it but I get the general idea.

    I also have a clean, spotless record. No speeding tickets, never been arrested, taxes paid in full/on time etc

    Awaiting responses
    Last edited by DLM012; 05-28-2015 at 04:53 AM.
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  16. #76
    Registered User jerzyfit's Avatar
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    Originally Posted by DLM012 View Post
    We use a ticketing system called service now. There are fields called CI (configuration item which can mean hardware or name of a specific application package) and there is also a support group field. When I create a ticket and fill in a CI or support group, it does not have a description most of the time or the description is really generic.

    My idea was to get the descriptions for each support group filled out with accurate information. My thought process was that it would help us escalate tickets to other teams within our IT dept better.

    It's small, but it's a start. I'm also working with someone from the security team on revising our password reset procedures but I've yet to hear back from him at all.

    EDIT: Interested in all this security talk. When I worked for a govt agency (state level) as an intern, my supervisor was kind enough to get me enrolled in a splunk and power shell course at my building. I don't think I retained a lot of it but I get the general idea.

    I also have a clean, spotless record. No speeding tickets, never been arrested, taxes paid in full/on time etc

    Awaiting responses

    Nice man. We use something called ConnectWise, probabaly the same chit. That's good though man, you're lucky. A lot of people aren't lucky enough to be able to work on projects and stuff. Good for you man.
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  17. #77
    Certified Baconator DLM012's Avatar
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    Originally Posted by jerzyfit View Post
    Nice man. We use something called ConnectWise, probabaly the same chit. That's good though man, you're lucky. A lot of people aren't lucky enough to be able to work on projects and stuff. Good for you man.
    He's been encouraging me to find one for the longest but I just couldn't think of anything. Every environment has its flaws but I'm just not at that level of technical expertise to point them out yet and our infrastructure is pretty darn good.

    In the meanwhile I've just been pitching ideas for improvement in processes. They're not necessarily broken they can just be streamlined better. Management here is awesome and since it's ran by a bunch of younger people (<35 year olds) they're easy to work with and open to hearing everyone out. Any ideas for improvement I pitch at our weekly meetings on Thursday when they open the floor.
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  18. #78
    Registered User jerzyfit's Avatar
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    Originally Posted by DLM012 View Post
    He's been encouraging me to find one for the longest but I just couldn't think of anything. Every environment has its flaws but I'm just not at that level of technical expertise to point them out yet and our infrastructure is pretty darn good.

    In the meanwhile I've just been pitching ideas for improvement in processes. They're not necessarily broken they can just be streamlined better. Management here is awesome and since it's ran by a bunch of younger people (<35 year olds) they're easy to work with and open to hearing everyone out. Any ideas for improvement I pitch at our weekly meetings on Thursday when they open the floor.

    That's friggen sweet man, good stuff,
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    Originally Posted by jerzyfit View Post
    That's friggen sweet man, good stuff,
    Yup. Other than my boredom, I love working here.
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    Originally Posted by DLM012 View Post
    Yup. Other than my boredom, I love working here.

    so many different things to do when there's downtime man. Review documentation, make little guides for the team, listen to some music while writing, even watch some videos online. Are you a Windows guy? www.microsoftvirtualacademy.com is a great free source. Also, check out Pluralsight. It's 30.00 a month for thousands of videos. That should definitely take up some of your free time, lol.
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    Originally Posted by jerzyfit View Post
    so many different things to do when there's downtime man. Review documentation, make little guides for the team, listen to some music while writing, even watch some videos online. Are you a Windows guy? www.microsoftvirtualacademy.com is a great free source. Also, check out Pluralsight. It's 30.00 a month for thousands of videos. That should definitely take up some of your free time, lol.
    Was unaware virtual academy was free. Thanks brah. Repped.
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    Originally Posted by DLM012 View Post
    Was unaware virtual academy was free. Thanks brah. Repped.

    Anytime bruh. If you have the extra cash, definitely check out Pluralsight. It's pretty much a cheaper version of CBTnugets. Literally everything bro, it's insane. I haven't been able to search on there and not find something. They even have miscellaneous stuff like Raspberry Pi tutorials.
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    Originally Posted by jerzyfit View Post
    Anytime bruh. If you have the extra cash, definitely check out Pluralsight. It's pretty much a cheaper version of CBTnugets. Literally everything bro, it's insane. I haven't been able to search on there and not find something. They even have miscellaneous stuff like Raspberry Pi tutorials.
    for those unaware you can basically torrent the cbtnuggets videos, found the ccna incd1&2 on kickass
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    Hey men, I'm interested in the network security field (finishing up my major if I can pass my calculus/discrete math classes) and am looking to get my first cert.

    End goal would be a job in penetration testing but that's a pretty far way off. Currently working part time as computer admin for my 3rd summer so I have free time to grab a cert or two. Proficient in python and moderate in C++.

    Have books for Certified Ethical Hacker and so far that's been the most interesting but I doubt it will help all that much lol. Also have network+. Any bros want to weigh in on what I should get?
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    Originally Posted by devilbones View Post
    Congrats. Now go get a job.
    Thanks brah. I will definitely begin that tomorrow. TODAY WE RELAX AND GET YUCKY WIT DA BOYZ
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    Originally Posted by mattrunks View Post
    for those unaware you can basically torrent the cbtnuggets videos, found the ccna incd1&2 on kickass

    Eh, I prefer actually having a subscription to something.
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    Originally Posted by -=Zeus=-! View Post
    Hey men, I'm interested in the network security field (finishing up my major if I can pass my calculus/discrete math classes) and am looking to get my first cert.

    End goal would be a job in penetration testing but that's a pretty far way off. Currently working part time as computer admin for my 3rd summer so I have free time to grab a cert or two. Proficient in python and moderate in C++.

    Have books for Certified Ethical Hacker and so far that's been the most interesting but I doubt it will help all that much lol. Also have network+. Any bros want to weigh in on what I should get?

    CEH will definitely help my dude. I think a good path for security is Security+, CEH, and CISSP. You can also look into GSEC as well. Make sure you're sufficient in networking. I'd look into a CCNA, or at least just studying it and understanding it.
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    Originally Posted by omnip0tent View Post
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    MAHHH DUUUUUDE! Congrats brotha, what's next bruh?
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