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  1. #1531
    Registered User RS8's Avatar
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    Originally Posted by The Solution View Post
    Your really going to tell a customer to leave and kick them out of your Store? That is not very business practice. Especially as a manager, they will call Corporate office (there are numbers on the wall for suggestions/comments) and i will get an email about it a week later after corporate got a complaint for having a customer being kicked out so they could close the store.

    Had it happen before to another store.
    let me tell you. I could tell you stories upon stories about other managers and what they have done and the complaints against them, some of them were not very pretty.
    nope i wouldn't outright be like "you guys gotta leave i'm closing soon." instead i'd just say "Hey guys, i just wanna give you a heads up i'm closing in 15 minutes" and 90% of the time people would leave. never had an issue with people staying late.

    people are crazy though, sometimes i had people asking to come in well after 10pm....like wtf store hours on the door. needless to say i hated interacting with most customers because they were rude (most not all). i get your position tho, i'd probably do the same

  2. #1532
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    Originally Posted by RS8 View Post
    nope i wouldn't outright be like "you guys gotta leave i'm closing soon." instead i'd just say "Hey guys, i just wanna give you a heads up i'm closing in 15 minutes" and 90% of the time people would leave. never had an issue with people staying late.

    people are crazy though, sometimes i had people asking to come in well after 10pm....like wtf store hours on the door. needless to say i hated interacting with most customers because they were rude (most not all). i get your position tho, i'd probably do the same
    Signs on the wall with our closing time (10 PM) people know before they usually walk in the store, or as they walk in they usually see the signs hanging on the wall.

    One of the worst things is web orders after we closed (which means its already paid for on their card) via their phone ( i guess there is a certain application for it), so you pretty much have to make the order. Or they order it while they are coming to the store (and select their pick up time) and go figure it will usually be after 10 p.m., so their order is paid for, not like you cannot give it to them.

    I usually give a heads up to all customers the last 15 minutes before we close about 10 PM we close up, but if they are still eating and decide to dine in I am not going to kick them out. We can still close the line and the back of the store by dragging back things that need to be cleaned, but cant work on the dining room, putting up chairs, or mopping the floors until they leave (or putting on our own music)

  3. #1533
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    Originally Posted by The Solution View Post
    Signs on the wall with our closing time (10 PM) people know before they usually walk in the store, or as they walk in they usually see the signs hanging on the wall.

    One of the worst things is web orders after we closed (which means its already paid for on their card) via their phone ( i guess there is a certain application for it), so you pretty much have to make the order. Or they order it while they are coming to the store (and select their pick up time) and go figure it will usually be after 10 p.m., so their order is paid for, not like you cannot give it to them.

    I usually give a heads up to all customers the last 15 minutes before we close about 10 PM we close up, but if they are still eating and decide to dine in I am not going to kick them out. We can still close the line and the back of the store by dragging back things that need to be cleaned, but cant work on the dining room, putting up chairs, or mopping the floors until they leave (or putting on our own music)
    Crazy. I worked in a few sit down type restaurants as a high school part time job, and there is no way I was ever working at a restaurant again.
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  5. #1535
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    Originally Posted by RS8 View Post
    nope i wouldn't outright be like "you guys gotta leave i'm closing soon." instead i'd just say "Hey guys, i just wanna give you a heads up i'm closing in 15 minutes" and 90% of the time people would leave. never had an issue with people staying late.

    people are crazy though, sometimes i had people asking to come in well after 10pm....like wtf store hours on the door. needless to say i hated interacting with most customers because they were rude (most not all). i get your position tho, i'd probably do the same
    I am very conscious about this and rarely eat somewhere this late but if an employee did this to me I would complain and never go back. Is an extra 15 min really worth making your customer feel unwanted? Very poor business practice
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  6. #1536
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    Originally Posted by psychodiver9 View Post
    I am very conscious about this and rarely eat somewhere this late but if an employee did this to me I would complain and never go back. Is an extra 15 min really worth making your customer feel unwanted? Very poor business practice
    u sound like a bish

  7. #1537
    Registered User RS8's Avatar
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    Originally Posted by The Solution View Post
    Signs on the wall with our closing time (10 PM) people know before they usually walk in the store, or as they walk in they usually see the signs hanging on the wall.

    One of the worst things is web orders after we closed (which means its already paid for on their card) via their phone ( i guess there is a certain application for it), so you pretty much have to make the order. Or they order it while they are coming to the store (and select their pick up time) and go figure it will usually be after 10 p.m., so their order is paid for, not like you cannot give it to them.

    I usually give a heads up to all customers the last 15 minutes before we close about 10 PM we close up, but if they are still eating and decide to dine in I am not going to kick them out. We can still close the line and the back of the store by dragging back things that need to be cleaned, but cant work on the dining room, putting up chairs, or mopping the floors until they leave (or putting on our own music)
    wow i'm glad subway didnt have that ordering policy. i woulda hated my job if that was the case. thats pretty ridiculous though, how often you end up staying late?

    Originally Posted by AFdave View Post
    Crazy. I worked in a few sit down type restaurants as a high school part time job, and there is no way I was ever working at a restaurant again.
    same here. customers ruined that kinda job for me
    Last edited by RS8; 02-23-2014 at 06:46 PM.

  8. #1538
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    Originally Posted by McLarenGTR View Post
    u sound like a bish

  9. #1539
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    Originally Posted by McLarenGTR View Post
    u sound like a bish

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  10. #1540
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    All the complaints above is the exact reason why i already got a job in construction for this summer
    13$ an hour, but fam and i need it. At least i wont be dealing with stuck up customers like some of you working, in sit down restuarants
    “I never lie to any man because I don’t fear anyone. The only time you lie is when you are afraid”

  11. #1541
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    Originally Posted by McLarenGTR View Post
    u sound like a bish
    Maybe but you show me a successful restaurant (not fast food) that runs customers out
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  12. #1542
    Registered User RS8's Avatar
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    Originally Posted by psychodiver9 View Post
    I am very conscious about this and rarely eat somewhere this late but if an employee did this to me I would complain and never go back. Is an extra 15 min really worth making your customer feel unwanted? Very poor business practice
    not sure if you've ever worked at a restaurant, but at the end of the day you just wanna go home after dealing with customers who argue with you about the price of a sandwich.

    i get the business side of it and if i owned the restaurant i would care, but fact is i don't get paid for staying past 10. so if a customer is there taking his/her sweet time its just blatantly rude in my eyes

  13. #1543
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    Originally Posted by RS8 View Post
    not sure if you've ever worked at a restaurant, but at the end of the day you just wanna go home after dealing with customers who argue with you about the price of a sandwich.

    i get the business side of it and if i owned the restaurant i would care, but fact is i don't get paid for staying past 10. so if a customer is there taking his/her sweet time its just blatantly rude in my eyes
    Obviously at a fast food place employees aren't going to care but at an actual restraunt you should be invested.

    Never worked at a restaurant but worked retail. Had people call 5 min before closing wanting to come in. I stayed and took care of them and they contacted my boss about it. I was alone and could easily have said nope were closed. It's all about quality of service and taking pride
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  14. #1544
    Registered User RS8's Avatar
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    Originally Posted by psychodiver9 View Post
    Obviously at a fast food place employees aren't going to care but at an actual restraunt you should be invested.

    Never worked at a restaurant but worked retail. Had people call 5 min before closing wanting to come in. I stayed and took care of them and they contacted my boss about it. I was alone and could easily have said nope were closed. It's all about quality of service and taking pride
    what did you get out of staying later to handle those customers?

  15. #1545
    Registered User illiniStrive's Avatar
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    the mcdonalds near campus at u of i used to tell us the ice cream machine was broken if we came there after 10pm because the workers didn't want to stay later and have to clean the machine after their shift. a little transparent, but hey i'd probably do the same if i'd worked there.

    we would usually end up going to steak & shake instead anyway, so it's a win-win

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    Originally Posted by illiniStrive View Post
    the mcdonalds near campus at u of i used to tell us the ice cream machine was broken if we came there after 10pm because the workers didn't want to stay later and have to clean the machine after their shift. a little transparent, but hey i'd probably do the same if i'd worked there.

    we would usually end up going to steak & shake instead anyway, so it's a win-win
    The fact that you considered McDonalds ice cream over Steak & Shake in the first place makes me question you as a person lol.

  17. #1547
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    Originally Posted by da2ricky View Post
    The fact that you considered McDonalds ice cream over Steak & Shake in the first place makes me question you as a person lol.
    mcdonald's ice cream = $.50

    steak and shake shake = not $.50

  18. #1548
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    Originally Posted by The Solution View Post
    Not really, its nice to be able to run the shop, but in essence there is a lot more responsibility. Its easier in the summer with more closers and more business being we are right by the peninsula, so we get a ton of travelers. But when we close with only 3 people you have to close one part of the store + Do all the paperwork, deposit etc. which can be time consuming.



    Overtime if you hit over 40 hours a week.



    Your really going to tell a customer to leave and kick them out of your Store? That is not very business practice. Especially as a manager, they will call Corporate office (there are numbers on the wall for suggestions/comments) and i will get an email about it a week later after corporate got a complaint for having a customer being kicked out so they could close the store.

    Had it happen before to another store.
    let me tell you. I could tell you stories upon stories about other managers and what they have done and the complaints against them, some of them were not very pretty.
    I'm sure it's also rerewarding, what type of store are you running?
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    Originally Posted by psychodiver9 View Post
    Obviously at a fast food place employees aren't going to care but at an actual restraunt you should be invested.
    Never worked at a restaurant but worked retail. Had people call 5 min before closing wanting to come in. I stayed and took care of them and they contacted my boss about it. I was alone and could easily have said nope were closed. It's all about quality of service and taking pride
    Lol you'd love me then... I used to lock the does and turn off the lights if customers were still in the store past closing (retail not restaurant)... I'd give them 5 minutes then i would verbally tell them we are closed and they need to hurryup and make their choice.
    #61

    * The opinions of this salty dog are out of bitterness and spite, no matter the advice given the bottom line is that you should turn the other direction and walk away from law enforcement. Also change your criminal justice major or I will punch your face.

  21. #1551
    Blast'n Cruis'n ElevatedVaal's Avatar
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    Originally Posted by illiniStrive View Post
    mcdonald's ice cream = $.50

    steak and shake shake = not $.50
    truer words have never been spoken
    “I never lie to any man because I don’t fear anyone. The only time you lie is when you are afraid”

  22. #1552
    4am club health4life24's Avatar
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    Originally Posted by SUPER_MANLET View Post
    good morning
    Good night
    - Your mindset influences your outcome. It's time to take out phrases like "I can't" or "I don't have time" and replace them with phrases like "I will make the time" and "I will keep working at it until I find a way that works." Success starts with the right mindset and believing in yourself and your dreams.

  23. #1553
    Registered User ErikTheElectric's Avatar
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    Stellar day. 245 on squats. +10 lb PR since wednesday. Winning!


    Got tons of feedback both on here and on FB about the recent video, lots of messages... it's honestly astounding to me how many guys/people in general struggle with EDs/body image problems..

  24. #1554
    Registered User byrnebv's Avatar
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    Originally Posted by ErikTheElectric View Post
    Stellar day. 245 on squats. +10 lb PR since wednesday. Winning!


    Got tons of feedback both on here and on FB about the recent video, lots of messages... it's honestly astounding to me how many guys/people in general struggle with EDs/body image problems..
    gjdm on the squat PR
    Men's Physique IFBB Pro

  25. #1555
    BauceMan StrongWTFbrah's Avatar
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    Originally Posted by SUPER_MANLET View Post
    good morning
    but it's bedtime though..
    Accept what cannot be changed. Once you accept the fact that life is not fair, you will become more at peace with yourself. Instead of obsessing over how unfair life is, just focus on what you can control and change it for the better.

  26. #1556
    Registered User ErikTheElectric's Avatar
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    Originally Posted by byrnebv View Post
    gjdm on the squat PR
    Thanks brother! Celebrated with some delicious protein waffles!


  27. #1557
    Hairiest ass on the misc biggoron's Avatar
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    Happy Monday. One hour til i have my appendix removed. Yay! Lol
    LEO

  28. #1558
    Registered User ErikTheElectric's Avatar
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    Originally Posted by biggoron View Post
    Happy Monday. One hour til i have my appendix removed. Yay! Lol
    Stay safe! Wish you the best man.

  29. #1559
    4am club health4life24's Avatar
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    Originally Posted by biggoron View Post
    Happy Monday. One hour til i have my appendix removed. Yay! Lol
    Good luck with the operation buddy, keep us posted on how you are doing throughout your recovery.
    - Your mindset influences your outcome. It's time to take out phrases like "I can't" or "I don't have time" and replace them with phrases like "I will make the time" and "I will keep working at it until I find a way that works." Success starts with the right mindset and believing in yourself and your dreams.

  30. #1560
    Testosteronous Rex Kezzyukbrah's Avatar
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    Morning guys

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