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  1. #1
    premium negger AfroPrince's Avatar
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    Question Slow PC, High CPU usage, Even after reFormat [PC doctors IN]

    - ran CCleaner
    - Scanned with AVG
    - uninstalled a lot of programs
    - installed and ran Spybot
    - deleted TrustedInstaller.exe (it was using a lot of system resources)
    - turned off windows update
    - reformated, without disk partition

    I made a thread earlier, even tho a lot of effort was put in by the mics, non actually helped locating the problem.
    previous thread http://forum.bodybuilding.com/showth...hp?t=136153271
    So i took it by my own hand and I THINK i've pin-pointed the problem. first i thought it might be problem with the memory card, but it couldnt be cuzz i've 4gb RAM

    With lil hope left i ran CPU-Z to see if there was any hardware problem, I checked thru each component, errthing was fine except the graphics card.

    instead of actually showin "ATI Mobility FireGL V5200" (name of the card), it shows "Standard VGA Graphics Adapter"

    Now i have no idea what to do, I've installed the latest drivers for the cards, still no change.

    and ive reformated my computer, and the whole proccess was slow, even the boot screen..
    and i checked task manager and the CPU is still running at approx 80-100% in CPU usage




    BTW: its a laptop so I cant change components
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  2. #2
    ClearPharm DinoT1985's Avatar
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    tell me what you see in display adapter under device manager.
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  3. #3
    premium negger AfroPrince's Avatar
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    Originally Posted by DinoT1985 View Post
    tell me what you see in display adapter under device manager.
    when i click display adapter it shows "Standard VGA Graphics Adapter" same thing
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    is it old? if so, seems to be a common trait in old computers. My dads old laptop is at like 50% just idling in google chrome.

    if it isnt old then i have no idea. you cant expect them to last forever though just saying
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    premium negger AfroPrince's Avatar
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    Originally Posted by jamie93 View Post
    is it old? if so, seems to be a common trait in old computers. My dads old laptop is at like 50% just idling in google chrome.

    if it isnt old then i have no idea. you cant expect them to last forever though just saying
    yea kinda old, its a nw 8440 workstation, thing is it worked really fast. could play games like portal 2 with no problem. and not a single time did i ecounter any problems, jus from no where it acts crazy :/
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    Originally Posted by AfroPrince View Post
    when i click display adapter it shows "Standard VGA Graphics Adapter" same thing
    hmm..

    try the fresh install guide here.

    http://support.amd.com/us/kbarticles...TIProduct.aspx
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  7. #7
    premium negger AfroPrince's Avatar
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    Originally Posted by DinoT1985 View Post
    hmm..

    try the fresh install guide here.

    http://support.amd.com/us/kbarticles...TIProduct.aspx
    thx, ill try

    but could it be that the gpu is deattached somehow, and is using the motherboard instead (if thats even possible)? :/
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  8. #8
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    if no luck, unistall the ATI drivers if they are listed. Use Revo Unistaller tio do that and after selecting Unistall choose advanced and delete every leftovers found. Then run this http://www.softpedia.com/progDownloa...load-6505.html

    And retry downloading the drivers as specified in the link.

    The graphic card may be detached, so check that too.
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  9. #9
    Always go NC Trem24's Avatar
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    I've had some issues with spybot in the past, I remember I put it on my laptop and it jack it up. You only really need one antivirus on your computer, putting more than one on your computer could slow it down.

    If it's not showing your new graphics card, you'll want to go under device manager and disable current graphics card or you can do it in bios or make sure its in all the way.
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  10. #10
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    is it dusty inside
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  11. #11
    Registered User lsiberian's Avatar
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    AVG is known to eat up CPU.

    use control+alt+del, select performance and bring up the resource monitor.

    Select the average tab to sort by greatest usage. Select the top and hold down shift while pressing the down arrow. Go until you reach the 0. Then copy(ctrl+c) paste(ctrl+v) into excel and delete columns PID, Threads and CPU. Then copy paste from excel to here.
    Don't do anything until we've had a chance to examine the list. I don't want you breaking your computer. I've seen guys with 20 years of IT experience break their computer by not listening. IT is always best with a few people.


    When you do so post is like below:
    Image Description Average CPU
    perfmon.exe Resource and Performance Monitor 1.63
    firefox.exe Firefox 1.49
    svchost.exe (LocalSystemNetworkRestricted) Host Process for Windows Services 0.58
    System Interrupts Deferred Procedure Calls and Interrupt Service Routines 0.53
    dwm.exe Desktop Window Manager 0.2
    AVGIDSAgent.exe AVG Identity Protection Service 0.18
    System NT Kernel & System 0.13
    csrss.exe Client Server Runtime Process 0.06
    AVGIDSMonitor.exe AVG Identity Protection Monitor 0.05
    lsm.exe Local Session Manager Service 0.03
    svchost.exe (LocalServiceNetworkRestricted) Host Process for Windows Services 0.03
    services.exe Services and Controller app 0.03
    svchost.exe (LocalServicePeerNet) Host Process for Windows Services 0.01
    explorer.exe Windows Explorer 0.01

    It is almost certainly a software issue. Hardware issues are obvious. Like the hard drive not spinning up or the computer not booting up etc.
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  12. #12
    premium negger AfroPrince's Avatar
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    I dont have excel installed yet, acutally i only have chrome and cpu-z and a few drivers installed. btw I managed to fix the problem with the gpu! but the pc is still as slow as ever

    really sry for not having excel installed, hope u dont mind that i print screened inst

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  13. #13
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    oh also, is the hdd light constantly on? that was also a problem with my dad's laptop

    it could be your hard drive bro (srs) if the hdd light is on then fo sure.
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    Registered User lsiberian's Avatar
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    Originally Posted by AfroPrince View Post
    I dont have excel installed yet, acutally i only have chrome and cpu-z and a few drivers installed. btw I managed to fix the problem with the gpu! but the pc is still as slow as ever

    really sry for not having excel installed, hope u dont mind that i print screened inst

    That's actually better.

    It looks like you have your laptop set to balanced not high performance in the power settings area. This is why you see the CPU Maximum Frequency set to 49%. If your computer is plugged in you will want it to run high performance.

    Right click the plug looking thing on your start bar and select power options. Select high performance. You should definitely feel a huge jump in performance.
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  15. #15
    premium negger AfroPrince's Avatar
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    Originally Posted by jamie93 View Post
    oh also, is the hdd light constantly on? that was also a problem with my dad's laptop

    it could be your hard drive bro (srs) if the hdd light is on then fo sure.
    Not sure bruh, do you mean the icons of 3 little dics stacked above each other? then no cuzz its hardly blinking :/
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    Originally Posted by lsiberian View Post
    That's actually better.

    It looks like you have your laptop set to balanced to high performance in the power settings area. This is why you see the CPU Maximum Frequency set to 49%. If your computer is plugged in you will want it to run high performance.

    Right click the plug looking thing on your start bar and select power options. Select high performance. You should definitely feel a huge jump in performance.
    Already set to "high performance". Actually thats the first thing i did since i reformated the pc :/
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    I might have missed it but have you optimized your services?
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    premium negger AfroPrince's Avatar
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    Originally Posted by DinoT1985 View Post
    I might have missed it but have you optimized your services?
    aware pls, im not used to these computer terms :/

    btw i solved the problem wit the GPU, i just had to install a driver by brining up the Device manager and clicking "Update driver software", now it recognizes it as ATI mobility Radeon X1600 instead of Standard VGA Graphics Adapter
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    Originally Posted by AfroPrince View Post
    Already set to "high performance". Actually thats the first thing i did since i reformated the pc :/
    Click "Change advanced settings" on the power options menu. Expand "processor power management". Expand "

    Your power options are limiting the maximum output of your cpu. See the blue line in your picture. The maximum frequency means your CPU is being limited to 49 percent. Maximum Processor State and verify that both values say 100% If not click on them and change them to say so. then expand minimum processor state. it should say 5 under battery and 100 under plugged in. Click Ok to get out of the screen. If you go in and see that the values are correct let us know.

    Since you did a quick reformat viruses are out of the question IMO.
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    Originally Posted by AfroPrince View Post
    aware pls, im not used to these computer terms :/

    btw i solved the problem wit the GPU, i just had to install a driver by brining up the Device manager and clicking "Update driver software", now it recognizes it as ATI mobility Radeon X1600 instead of Standard VGA Graphics Adapter
    Has it helped the performance at all?

    Services aren't the issue here I don't see anything on the performance monitor hogging CPU and physical memory is at 26%. My concern is on the CPU, but honestly it's not terrible.
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    I am learning tons from this thread, thanks for posting.
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    i dont see any "change advanced settings" in the power options menu :/


    Originally Posted by lsiberian View Post
    Has it helped the performance at all?

    Services aren't the issue here I don't see anything on the performance monitor hogging CPU and physical memory is at 26%. My concern is on the CPU, but honestly it's not terrible.
    nah the only change i see is that i can bring up the catalyst control center, (for the ATI graphics card), nd theyre are already tuned to highest performance
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    never mind i found it by clicking on the blue txt "change plans settings" next to the high performance option.

    the stange thing is that its already set to 100% nd 5% with/

    STill slow :/

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  24. #24
    Cherchez la femme...Se si KRANE's Avatar
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    What kind of scientific analysis is that OP? You're just guessing all over the place. First you need to sit down and calmly think of what steps lead up to the change in performance. Chances are, you installed something that is drawing more CPU than before. It could be hardware or software, but you need to think of the steps prior to the change.

    In addition, whenever you're asking for suggestion on diagnostics (incidentally, you should have those installed). You also need to list your system, it's components, and all it's parameters for anyone to be of any significant assistance.

    And yes, it could be a virus?!
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  25. #25
    premium negger AfroPrince's Avatar
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    Originally Posted by KRANE View Post
    What kind of scientific analysis is that OP? You're just guessing all over the place. First you need to sit down and calmly think of what steps lead up to the change in performance. Chances are, you installed something that is drawing more CPU than before. It could be hardware or software, but you need to think of the steps prior to the change.

    In addition, the when ever you're asking for suggestion on diagnostics (incidentally, you should have those installed). You also need to list your system, it's components, and all it's parameters for anyone to be of any significant assistance.

    And yes, it could be a virus?!
    Nah, already stated that i peformed a clean reformat, without any partition. Now i only have Chrome and a few essential drivers installed. cant be no virus cuzz errthing was whipped out during the reformat. nd this is no wild guessing, i based my thesis on all this, the computer is at low performance even at boot screen.
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  26. #26
    Registered User lsiberian's Avatar
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    Originally Posted by AfroPrince View Post
    Nah, already stated that i peformed a clean reformat, without any partition. Now i only have Chrome and a few essential drivers installed. cant be no virus cuzz errthing was whipped out during the reformat. nd this is no wild guessing, i based my thesis on all this, the computer is at low performance even at boot screen.
    You don't have a virus, you don't have some rogue program running. We do have some issue with power management that I will need to research further.

    What is the make and model no of your PC? I assume you are using windows 7.
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    It is possible you have a CPU fan issue. It's possible that dust has clogged it and that is an easy fix. Just to be safe

    The first thing I want to try is to have you use canned air through the vents. Make sure you computer is unplugged and the battery is removed. give it some time to cool down too.

    Spray every vent on the back side of your computer well.

    Your processor is actually only running at 49 percent so the good news is you aren't maxing it out. The bad news is that you aren't getting the clock cycles you should for intense operations.

    I also want you to run a memory test of some kind. It's a shot in the dark, but memory replacement is cheap and easy.

    If it does not help you will need to take in your PC for service to a professional or attempt fixing it yourself. If it is a dell then doing it yourself is easier thanks to excellent documentation.
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    Originally Posted by AfroPrince View Post
    aware pls, im not used to these computer terms :/

    btw i solved the problem wit the GPU, i just had to install a driver by brining up the Device manager and clicking "Update driver software", now it recognizes it as ATI mobility Radeon X1600 instead of Standard VGA Graphics Adapter
    services run in the background and take up memory. since youve reformatted i dont really suspect theres anything there causing the problem but its worth a look.

    i usually recommend Autoruns but listing everything you find there on here will take you forever.

    look at SMART
    http://techie-buzz.com/softwares/twe...ces-smart.html

    and set it to Tweaked Settings.

    also as others have said, get an airspray and clean out your fan and air vents.

    good to see the driver got installed properly this time. did cacheman help at all?
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    Originally Posted by lsiberian View Post
    It is possible you have a CPU fan issue. It's possible that dust has clogged it and that is an easy fix. Just to be safe

    The first thing I want to try is to have you use canned air through the vents. Make sure you computer is unplugged and the battery is removed. give it some time to cool down too.

    Spray every vent on the back side of your computer well.

    Your processor is actually only running at 49 percent so the good news is you aren't maxing it out. The bad news is that you aren't getting the clock cycles you should for intense operations.

    I also want you to run a memory test of some kind. It's a shot in the dark, but memory replacement is cheap and easy.

    If it does not help you will need to take in your PC for service to a professional or attempt fixing it yourself. If it is a dell then doing it yourself is easier thanks to excellent documentation.


    i refuse to believe this is the case the majority of the time, with slow pc's, it is rarely a case of dust buildup. The only way dust would cause a pc to be slow, is if the temps were so high, and i mean like i dunno what is the max temp for your cpu op, look it up on intel's website; that the cpu throttles itself back or it will fry basically

    some bits of dust wont make it that warm. if it isnt at that throttling temp, it has no reason to slow down, for all it knows, it could just be at 50% load cos ur in a program rendering or something, it doesnt know there is dust in the machine

    as i said before op all i can suggest is it is simply dying, like 2 of my previous computers have, and they have done the same as yours, been slow even when formatted etc. Time to move on is my suggestion
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    premium negger AfroPrince's Avatar
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    lsiberian -> I unscrewed the laptop but i was unable to pop the lock off :/
    btw the computer model is a HP nw8440.

    I have some great news btw, this morning when i started my computer, it was really fast about 3% - 10% in CPU usage, but only jumped to approx 60% in maximum frequency
    but now all of a sudden, while writing this text actually, it slowed down again, back to snail spee. i noticed the fan at full speed.

    now i dont get it :/




    DinoT1985 -> yea chacheman helped a little, see PM , but now its slow again...





    jamie93 -> The laptop do get really hot, never cleaned the inside as im unable to open it :/
    and i dont really wanna die it out, wanna find out whats the cause of all these sudden bad peformance
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