Universal Nutrition Customer Service

Hey fellas, I thought I'd post this as I got a couple of PMs on the same topic. As many of you may know, Universal takes customer service very seriously. G Diesel and I do our best to take care of any questions and issues here.

But the good fellas in the Customer Service Department at Corporate are amazing. If you have any product question or concern, just call 'em up at [b]800-872-0101[/b] five days a week (M-F), 8am-5:30pm Eastern Standard Time. You'll talk to a live rep, no answering machine. Or you can reach 'em by email at [b]info@universalnutrition.com[/b].

If you ever have a question G or I don't get to, feel free to contact Corporate. Some good people over there. Thanks fellas.

Awesome :D

Great compaines have great customer relations

[QUOTE=Sapper564;65601103]Awesome :D

Great compaines have great customer relations[/QUOTE]

Thanks bro. Great customer relations is more than just having a phone and email account though...

Product questions: [b]info@animalpak.com[/b]
Other questions: [b]trainer@animalpak.com[/b]

thanks for the contacts, you guys are great!

[QUOTE=Universal Rep;65629253]Thanks bro. Great customer relations is more than just having a phone and email account though...[/QUOTE]

absolutely..Having you here as a rep having other reps here and at the forvm
answering questions truthfully,

Plus having a person to talk to if you have a question not a machine is great too

[QUOTE=Sapper564;65652943]absolutely..Having you here as a rep having other reps here and at the forvm
answering questions truthfully,

Plus having a person to talk to if you have a question not a machine is great too[/QUOTE]

If you want my number Sapper, all you have to do is ask :D

[QUOTE=jhicks3301;65653213]If you want my number Sapper, all you have to do is ask :D[/QUOTE]

lol....is that your best pick up line?

[QUOTE=Sapper564;65653973]lol....is that your best pick up line?[/QUOTE]

yes :o

[QUOTE=Sapper564;65652943]absolutely..Having you here as a rep having other reps here and at the forvm
answering questions truthfully,

Plus having a person to talk to if you have a question not a machine is great too[/QUOTE]

Thanks bro.

You guys definitely pride yourselves on customer service, and that is nice to know...it makes people feel a lot more comfortable using the products when they know that they can speak with anyone at anytime to advise them on whatever issue they may have. Kudos to you guys!

Well since you are here, there is only 1 thing...you guys need a distirubter here in Canada... Samples are only available to you yanks!

[QUOTE=jmil;65673903]You guys definitely pride yourselves on customer service, and that is nice to know...it makes people feel a lot more comfortable using the products when they know that they can speak with anyone at anytime to advise them on whatever issue they may have. Kudos to you guys![/QUOTE]

You're a rep J, so you know how hard customer service can be. But it's really rewarding, isn't it?

[QUOTE=Sapper564;65674083]Well since you are here, there is only 1 thing...you guys need a distirubter here in Canada... Samples are only available to you yanks![/QUOTE]

Universal has a distributor in Canada bro... Problem is in shipping stuff from the U.S.

[QUOTE=Universal Rep;65676643]You're a rep J, so you know how hard customer service can be. But it's really rewarding, isn't it?[/QUOTE]

yes, it's nice to know that you've helped someone out when they are in need. I just think about times when I started out...and I would make a thread, checking it every 5 minutes to see if anyone had helped me out yet. I think about that whenever someone asks me a question, sends me a PM, IM's me, or whatever, and I always try to answer as quickly and thoroughly as possible because I know that a lot of the times having these questions answered means the world to people.

[QUOTE=jmil;65677353]yes, it's nice to know that you've helped someone out when they are in need. I just think about times when I started out...and I would make a thread, checking it every 5 minutes to see if anyone had helped me out yet. I think about that whenever someone asks me a question, sends me a PM, IM's me, or whatever, and I always try to answer as quickly and thoroughly as possible because I know that a lot of the times having these questions answered means the world to people.[/QUOTE]

Cool. Sounds like you understand what it's all about J.

[QUOTE=Universal Rep;65676993]Universal has a distributor in Canada bro... Problem is in shipping stuff from the U.S.[/QUOTE]

ok... Yeah Customs can be a little picky, especially since Idont think they are educated in a lot of the different supps. So there can be looooooooooooong waits at customs!

I was joking with you..
BTW in the forvm there was a awesome contest about trying to win one of those giant A(flags/poster) where the winners chosen?

Plus is it possible to purchase one of those... I will step derailing this thread now

[QUOTE=Sapper564;65678993]ok... Yeah Customs can be a little picky, especially since Idont think they are educated in a lot of the different supps. So there can be looooooooooooong waits at customs!

I was joking with you..
BTW in the forvm there was a awesome contest about trying to win one of those giant A(flags/poster) where the winners chosen?

Plus is it possible to purchase one of those... I will step derailing this thread now[/QUOTE]

So many promos going on in The Forvm, it's hard to keep track... The vintage T promo is ending today. The one you're talking about ends 8/6/07:

[url]http://forum.animalpak.com/showthread.php?t=9067&highlight=Animal+banner[/url]

[QUOTE=Universal Rep;65683633]So many promos going on in The Forvm, it's hard to keep track... The vintage T promo is ending today. The one you're talking about ends 8/6/07:

[url]http://forum.animalpak.com/showthread.php?t=9067&highlight=Animal+banner[/url][/QUOTE]

alright thanks.. I will be entering that one for sure!

I missed the t-shirt one.

[QUOTE=Sapper564;65690163]alright thanks.. I will be entering that one for sure!

I missed the t-shirt one.[/QUOTE]

Stay tuned bro. In addition to a couple new ones in The Forvm, there's gonna be a sweet one here.