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  1. #1
    Registered User TheIronAsylum's Avatar
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    Exclamation Never order from Elitefts pos company

    So everyone is already aware of the blackfriday debauchery elite Fts pulled putting the SSB bar up for a sale price and then after multiple people had made their orders Elitefts called customers demanding they pay 90$ or they will cancel the order even though that was the price they put on their website.
    also their customer service is horrible and takes at least a week for any reply or anything to be processed

    So anyways fast forward a month i figured id give them the benfit of the doubt and try and order the SSB bar one more time after about aweek of "processiing this order finally shipped but heres the kicker. So i ordered one over black friday in which they cancelled and refunded but as soon as i ordered another and it was shipped...... This POS company goes and charges my card without my permission for the initial blackfriday sale which was cancelled and refunded a month ago in attempt to stick me with an extra bar


    so please dont do business with such a schit company also isnt it illegal to charge someones card without their permission and can there be legal action done ?
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  2. #2
    Unregistered User Cleveland33's Avatar
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    is $322 a sale price, or is that the new regular price? And free shipping I see
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  3. #3
    Registered User jtaliani's Avatar
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    I feel your pain. I've been fighting the urge to make a similar posting with another matter. I ordered a Shoulderok from them over a month ago. Stated time was 5-10 business days to ship. At about the two week mark I received a shipping notification with no tracking number. Over a week goes by and still no package. I call them and was informed that email just automatically goes out but the item had not yet shipped. I thought about it for a couple days and decided to cancel the order. Called and got their automated message, so I left a voicemail. No return call. Tried back a couple days later and was put on hold. After 15 minutes on hold, it transferred me back to the automated message...left another voicemail with my info and stating that I wasn't sure what happened but I had been on hold. No reply. A couple days later I called back in. Spoke to the same person who had no recollection of the conversation. I was informed that my order was cancelled and the refund might take 3-5 days. A week later, no refund. Sent an email summarizing everything that had occurred and requesting a status update. Still no response over a week later. Lo and behold, the Shoulderok shows up at my door. So, not only was the product a month behind schedule (despite false notices) but I cancelled the order TWICE. Now, I still can't even get a response from anyone acknowledging the situation.

    I do not say this lightly (nor based on an isolated instance) but they have the worst customer service I have experienced.
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  4. #4
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    Originally Posted by TheIronAsylum View Post
    So everyone is already aware of the blackfriday debauchery elite Fts pulled putting the SSB bar up for a sale price and then after multiple people had made their orders Elitefts called customers demanding they pay 90$ or they will cancel the order even though that was the price they put on their website.
    also their customer service is horrible and takes at least a week for any reply or anything to be processed

    So anyways fast forward a month i figured id give them the benfit of the doubt and try and order the SSB bar one more time after about aweek of "processiing this order finally shipped but heres the kicker. So i ordered one over black friday in which they cancelled and refunded but as soon as i ordered another and it was shipped...... This POS company goes and charges my card without my permission for the initial blackfriday sale which was cancelled and refunded a month ago in attempt to stick me with an extra bar


    so please dont do business with such a schit company also isnt it illegal to charge someones card without their permission and can there be legal action done ?
    Legal action for a $400 accidental charge on a card you gave them to do business with? I seriously doubt it, you have given them the opportunity to make it right I'll assume?

    But seriously man, a company screws me once, I'm done with em. Why did you go back?
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  5. #5
    Registered User jtaliani's Avatar
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    Originally Posted by Cleveland33 View Post
    is $322 a sale price, or is that the new regular price? And free shipping I see
    Their pricing methodology generally seems to be arbitrary and the free shipping has always been a unicorn for me. My Shoulderok didn't appear to clearly fall into any exemption...no free shipping. Looked at ordering MAG grips...no free shipping. I've gone through this same dance every time I've tried to order an item that would appear to qualify for "free" shipping.
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  6. #6
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    wait so they canceled your first order, then charged you again when you reordered the bar, and then they charged you a third time?
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  7. #7
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    Originally Posted by Domicron View Post
    wait so they canceled your first order, then charged you again when you reordered the bar, and then they charged you a third time?
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  8. #8
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    Originally Posted by obey46 View Post
    [img]http://memeshappen.com/media/created/250/Happy-New-year--Sorry-happy-birthday--meme-38817.jpg[img]
    lol'd
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  9. #9
    Registered User stonecold123's Avatar
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    customer service is bad too and antagonistic.

    i was asking about shipping measurements and they pointed me to the number at the top of the website.

    douche
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  10. #10
    Registered User TheIronAsylum's Avatar
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    Originally Posted by Domicron View Post
    wait so they canceled your first order, then charged you again when you reordered the bar, and then they charged you a third time?
    yep pretty much

    its like they thought they could stick me with an extra bar because nobody bought the bars over black friday and they have an excess ammount
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  11. #11
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    Originally Posted by TheIronAsylum View Post
    So everyone is already aware of the blackfriday debauchery elite Fts pulled putting the SSB bar up for a sale price and then after multiple people had made their orders Elitefts called customers demanding they pay 90$ or they will cancel the order even though that was the price they put on their website.
    also their customer service is horrible and takes at least a week for any reply or anything to be processed

    So anyways fast forward a month i figured id give them the benfit of the doubt and try and order the SSB bar one more time after about aweek of "processiing this order finally shipped but heres the kicker. So i ordered one over black friday in which they cancelled and refunded but as soon as i ordered another and it was shipped...... This POS company goes and charges my card without my permission for the initial blackfriday sale which was cancelled and refunded a month ago in attempt to stick me with an extra bar


    so please dont do business with such a schit company also isnt it illegal to charge someones card without their permission and can there be legal action done ?
    If it's not too late, call your credit card company and tell them not to pay them, let Elite chase after you for their money. At minimal I would change my credit card number, at least that way those creeps wouldn't have your credit card number on file.
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  12. #12
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    Originally Posted by TheIronAsylum View Post
    So everyone is already aware of the blackfriday debauchery elite Fts pulled putting the SSB bar up for a sale price and then after multiple people had made their orders Elitefts called customers demanding they pay 90$ or they will cancel the order even though that was the price they put on their website.
    also their customer service is horrible and takes at least a week for any reply or anything to be processed

    So anyways fast forward a month i figured id give them the benfit of the doubt and try and order the SSB bar one more time after about aweek of "processiing this order finally shipped but heres the kicker. So i ordered one over black friday in which they cancelled and refunded but as soon as i ordered another and it was shipped...... This POS company goes and charges my card without my permission for the initial blackfriday sale which was cancelled and refunded a month ago in attempt to stick me with an extra bar


    so please dont do business with such a schit company also isnt it illegal to charge someones card without their permission and can there be legal action done ?
    I see all the complaints, and count myself lucky. I ordered and received a prowler from them - absolutely no issues with ordering, shipping, or delivery. Very happy with the product. Now, granted this wasn't a special, nor was it during a black friday or similar.. it was just a regular full price transaction at a random point of the year.
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  13. #13
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    Eeesh, how is this something to get worked up about? You're not actually out anything, no matter how much they screw up and charge your card. That's the benefit of using a credit card, just spend two minutes on the phone with card services, tell them what happened, and they'll take it off your statement. Done. You don't have to say anything to EFTS.
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  14. #14
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    Good, goooooood. I have another 2 hours before I have to go out and celebrate new years (translation: drink and see with whom I wake up). Just enough time to read this thread and bask in the hate. lol.
    Last edited by Mech6; 12-31-2015 at 04:56 PM.
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    Originally Posted by Mech6 View Post
    Good, goooooood. I have another 2 hours before I have to go out and celebrate new years (translation: drink and see with whom I wake up). Just enough time to read this thread and bask in the hate. lol.
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    Well that sucks to hear. Have bought from them for a long time now no complaints. While it is a fkup on their end and I see how they cant give away the bar at that price i think the handling of the situation was rather poor..
    BUT THEM DEALS THO
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  17. #17
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    Originally Posted by TheIronAsylum View Post
    yep pretty much

    its like they thought they could stick me with an extra bar because nobody bought the bars over black friday and they have an excess ammount
    call your credit card company and get it charged back asap. then go NC

    Originally Posted by Mech6 View Post
    (translation: drink and see with whom I wake up).
    happy new year, i hope that he's pretty, at least...
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    Originally Posted by Domicron View Post

    happy new year, i hope that he's pretty, at least...

    Lol at the thought of Mech waking up with Sherm/Goldfinger.
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  19. #19
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    Originally Posted by Domicron View Post
    happy new year, i hope that he's pretty, at least...
    lol. Last time I checked she was female. I'll inspect more tomorrow.

    Originally Posted by Stasher1 View Post
    Lol at the thought of Mech waking up with Sherm/Goldfinger.
    Well, it would be an interresting conversation. "Is that a rope?"
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    Originally Posted by Mech6 View Post
    lol. Last time I checked she was female. I'll inspect more tomorrow.



    Well, it would be an interresting conversation. "Is that a rope?"

    LOL you guys are killing me
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  21. #21
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    Originally Posted by Domicron View Post
    call your credit card company and get it charged back asap. then go NC



    happy new year, i hope that he's pretty, at least...

    will that actually works it also sucks that this was the last day of the month
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  22. #22
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    Originally Posted by TheIronAsylum View Post
    will that actually works it also sucks that this was the last day of the month
    I think you need to find out for sure if that will work. Only way to do that is to call your credit card company immediately instead of spinning your wheels online to a bunch of guys, one of whom appears to be spending New Year's Eve with some old guy with a thing for rope.

    I'm not trying to be a jerk, I just think you need to act quickly so that you don't miss the boat.

    Mech, this was my way of saying "thanks for making me spew coffee all over my computer, reps on spread".
    Last edited by rlundregan; 01-01-2016 at 05:28 AM.
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  23. #23
    Can't break what's broken Synthetickiller's Avatar
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    I've been saying this for a while. They aren't a company anyone wants to deal with.
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    O'Brien Iron Bench905's Avatar
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    I'm done with EFS too. I have a few items that I'll eventually rid myself of.

    Do they make anything? They don't make the strength equipment, they don't make the bands, they don't make apparel, etc. Basically, they're just a store...with horrible customer service.
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  25. #25
    Can't break what's broken Synthetickiller's Avatar
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    Originally Posted by Bench905 View Post
    I'm done with EFS too. I have a few items that I'll eventually rid myself of.

    Do they make anything? They don't make the strength equipment, they don't make the bands, they don't make apparel, etc. Basically, they're just a store...with horrible customer service.
    Williams Strength is Elitefts's version of cheap Chinese labor.
    The quality shows. If you want American, you buy quality American goods. Qual-IT-TEE. Rogue, Reflex, Sorinex (if you want to spend more than it's worth), Rae Crowther, etc. Hell, Mech6 should be included by default, even if he's Canadian. His **** is on point. If EliteFTS's quality was compared to the planets, it'd be Pluto; not because it's the smallest, but because we can't even agree that it's a planet.
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  26. #26
    Registered User Ramcharger310's Avatar
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    I want in on this: My EliteFTS bandwagon horror story http://forum.bodybuilding.com/showth...hp?t=169711293

    Good news is I just sold the free chains for $90.
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  27. #27
    RL Erik 'Iwhspr Fe comes' matrix563's Avatar
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    Originally Posted by synthetickiller View Post
    if elitefts's quality was compared to the planets, it'd be pluto; not because it's the smallest, but because we can't even agree that it's a planet.
    lol
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    Registered User tombro's Avatar
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    It's so fun and easy to rip elite a new one because there is actually a face to blame.... A sweaty bald goateed ugly face lol
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    Registered User tombro's Avatar
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    Here's something else I never understood.... Why is the shipping costs at elite through the roof? Why did I get a sissy squat from edge for 250 shipped when the shipping costs from elite for a similar priced and sized item would have been 150 alone? Why did Louie sell me a reverse hyper in 2010 for 900 bucks w free shipping when elite was charging 275 to ship at the time? Did like Dave tAte piss off the ups company or are the my just pocketing that money
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  30. #30
    Registered User sgman's Avatar
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    Originally Posted by tombro View Post
    Here's something else I never understood.... Why is the shipping costs at elite through the roof? Why did I get a sissy squat from edge for 250 shipped when the shipping costs from elite for a similar priced and sized item would have been 150 alone? Why did Louie sell me a reverse hyper in 2010 for 900 bucks w free shipping when elite was charging 275 to ship at the time? Did like Dave tAte piss off the ups company or are the my just pocketing that money
    Weren't you the one who had a problem with the black onyx bands? Did you get a refund yet? I've been chasing them down for awhile but they don't seem to answer me anymore.
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