Not trying to complain but kinda out of the ordinary.
Ordered $270 worth of stuff. I'm a loyal customer with many many many different orders.
One of my favorite things are the surprises and samples you get. Seems like I get less and less every time I order. This time the only thing extra is a little pack of Xat7 fat burner. Whatever the heck that is.
Trying not to complain because I know they don't have to give me jack. But that's just what put BB.com ahead of others
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Results 1 to 30 of 64
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03-13-2013, 08:18 AM #1
- Join Date: Feb 2012
- Location: Russellville, Arkansas, United States
- Age: 33
- Posts: 989
- Rep Power: 1586
Order in. Disappointed with BB.com
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03-13-2013, 08:20 AM #2
Next time use the free samples page to add 2 samples to your order. http://www.bodybuilding.com/store/freesamples.html
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03-13-2013, 08:20 AM #3
Yea I think it depends on which warehouse. Made a order of just hemavol and compete and recieved a trial size of platinum pre but other times make bigger orders with nothing
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03-13-2013, 08:25 AM #4
- Join Date: Feb 2012
- Location: Russellville, Arkansas, United States
- Age: 33
- Posts: 989
- Rep Power: 1586
Kinda weird because it came out of their main headquarters. Boise. But i cant complaint with shipping time. Ordered it monday at 12pm. Got here today at 10 am. Less than 48 hours
Note to BB.com. I love surprises, razors, samples and freebies lolControlled Labs Sponsored Athlete
Top Contest Prep Coaching - Prestige Physiques
Twitter - @TyWoosley23
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03-13-2013, 08:28 AM #5
- Join Date: Nov 2012
- Location: Galveston, Texas, United States
- Age: 38
- Posts: 2,316
- Rep Power: 1771
yeah i got the same thing. I usually get the pre though, and it was a larger order than usual. weird. I have enough pre to last a while though .
Lift, Run, Surf, Kava.
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03-13-2013, 08:29 AM #6
- Join Date: Jun 2007
- Location: Palm Desert, California, United States
- Posts: 1,398
- Rep Power: 1379
got the same packet of fatburners yesterday in my order went to open then and the caps were broken and the powder was fing everywhere in the bottom of the pack so i trashed them, the on preworkout was ok
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03-13-2013, 08:31 AM #7
- Join Date: Apr 2011
- Location: Edmonton, Alberta, Canada
- Age: 34
- Posts: 2,545
- Rep Power: 18215
***IIFYM Crew***
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03-13-2013, 08:43 AM #8
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03-13-2013, 08:45 AM #9
Let customer service know. I am pretty sure they will add things to your next shipment. I even think the freebies are also free for BB.com because they are from supp companies wanting to interest consumers in their products. As a valued customer you have a right to express being unsatisfied and get some form of compensation.
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03-13-2013, 08:46 AM #10
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03-13-2013, 08:47 AM #11
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03-13-2013, 08:48 AM #12
- Join Date: Feb 2012
- Location: Russellville, Arkansas, United States
- Age: 33
- Posts: 989
- Rep Power: 1586
Oooooooooohhhhh.
My bad I catch your drift now.Controlled Labs Sponsored Athlete
Top Contest Prep Coaching - Prestige Physiques
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03-13-2013, 08:53 AM #13
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03-13-2013, 08:58 AM #14
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03-13-2013, 09:00 AM #15
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03-13-2013, 09:02 AM #16
- Join Date: Apr 2011
- Location: Edmonton, Alberta, Canada
- Age: 34
- Posts: 2,545
- Rep Power: 18215
Well, my first order I fully received in 2.5 weeks.
The 2nd/3rd orders were:
Order 2:
Craze x1 / OxiOmegas x2
Order 3:
Hemavol/Compete (1 of each flavor with the bogo deal)
Pre-WO for days. Haha. Where do you live? Seems random that all my orders lately have shipped from PA but beforehand they always came out of Boise***IIFYM Crew***
***Canadian Crew***
***100Lbs+ Lost Club***
***Ex-300 LBS Club***
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03-13-2013, 09:02 AM #17
- Join Date: Oct 2010
- Location: Forest, Virginia, United States
- Posts: 8,178
- Rep Power: 111699
you do realize it costs companies money to produce/hand out free samples, right?
so you're going to use the 10% off coupon + free gift they give out and then complain they don't send you sample packets of stuff?
A. give me a break
B. this has been the case at BB.com for at least the past 2 or 3 yearsNSCA CSCS
ACSM EP-C
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03-13-2013, 09:04 AM #18
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03-13-2013, 09:06 AM #19
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03-13-2013, 09:08 AM #20
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03-13-2013, 09:11 AM #21
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03-13-2013, 09:13 AM #22
I have placed 20+ orders here and they always send me goodies. Maybe the guy that packaged your order forgot to throw goodies in.
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03-13-2013, 09:14 AM #23
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03-13-2013, 09:16 AM #24
"2 free samples" lol. It's not like it used to be. I remember the days of adding every free sample in the store to my cart, and they'd still give me other samples!
BB.com used to hook it up... not anymore!
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03-13-2013, 09:18 AM #25
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03-13-2013, 09:21 AM #26
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03-13-2013, 09:38 AM #27
- Join Date: Jul 2007
- Location: Beaverton, Oregon, United States
- Posts: 37,261
- Rep Power: 158720
My training log: https://forum.bodybuilding.com/showthread.php?t=178464441
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03-13-2013, 10:07 AM #28
That's happened to me before. Not that big of a deal although it's a nice treat to get samples.
Now I just add my own samples (as referenced above) and I'm good to go.
But, a couple of weeks ago I got my order and they forgot my free gift.
That kind of pissed me off.Architect, Marine Biologist, Importer-Exporter, Latex Manufacturing.
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03-13-2013, 10:37 AM #29
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03-13-2013, 10:40 AM #30No one cared who I was before I put on the calves.
The most important thing in life is to be yourself...
Unless you can be Batman. Always be Batman.
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