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  1. #1
    Registered User GoodYou's Avatar
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    DHL International Shipping

    I know wrong section, but I figured since your supplements are being shipped with DHL it sort of fits here- plus it gets more exposure.

    Just wondering what everyones experience with their shipping is. I got the super save shipping which was said to take 4-8 business days to arrive. I ordered a week ago today. The tracking number I received only started working today and it says the package is in Auburn, WA. Ive heard from other members that the tracking only starts when the package enters your country (Canada in this case) and it is pretty slow. So, from your experience do you think my order is in Canada now and the DHL tracking is just horrible at updated. As this is my first time ordering when DHL has been active I am curious on how efficient they actually help. Any comments on your experiences with them would be sweet!

    Thanks!
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  2. #2
    Registered User king8654's Avatar
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    i get my shipments usually within 1-2 days tbh..its amazing

    EDIT: but i live in CT, not canada
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  3. #3
    Registered User GoodYou's Avatar
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    Originally Posted by king8654 View Post
    i get my shipments usually within 1-2 days tbh..its amazing
    Must be nice, where you located though?
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  4. #4
    Registered User GoodYou's Avatar
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    Bump?
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  5. #5
    Banned nightterror's Avatar
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    Ordered 22nd of december, still haven't received my goods.
    Will not use DHL again :\ .
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  6. #6
    Registered User GoodYou's Avatar
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    Originally Posted by nightterror View Post
    Ordered 22nd of december, still haven't received my goods.
    Will not use DHL again :\ .
    Really? That sucks man, I hope mine doesn't take that long!
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  7. #7
    Registered User aioros777's Avatar
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    Originally Posted by nightterror View Post
    Ordered 22nd of december, still haven't received my goods.
    Will not use DHL again :\ .
    This. I placed an order on Oct 3rd nothing arrived yet. Then I placed an order on DEC 22 same shiat. It used to take 1 month or less.
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  8. #8
    Registered User nickolce's Avatar
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    Originally Posted by aioros777 View Post
    This. I placed an order on Oct 3rd nothing arrived yet. Then I placed an order on DEC 22 same shiat. It used to take 1 month or less.
    I'm in VIC Australia and my so called maximum of 9 business days took about 30 so it's not fun for anyone. Hope the other orders (already late keep in mind) arrive soon -.-
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  9. #9
    (╯°□°)╯︵ ┻━┻ PaleVein's Avatar
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    Ordered Jan 1st, arrived Jan 23. No safe drop or anything, would've been left in the open if I wasn't home I'm sure.

    DHL are freakin' sketch bags. I chose Canada Post for a reason, not impressed.
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  10. #10
    Banned nightterror's Avatar
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    Originally Posted by nickolce View Post
    I'm in VIC Australia and my so called maximum of 9 business days took about 30 so it's not fun for anyone. Hope the other orders (already late keep in mind) arrive soon -.-
    Using USPS priority/express is MUCH better in my experience, try it.Takes a maximum of 2 weeks for your goods to arrive and they keep a good tracking record! (DHL ditches the tracking and leaves it to AUpost to do the rest, aupost doesn't update it's tracking system often if at all).
    in any case I don't use BB.com anymore for my supps unless they have an awesome deal on wheycheap.
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  11. #11
    Registered User Dean6917's Avatar
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    Originally Posted by PaleVein View Post
    Ordered Jan 1st, arrived Jan 23. No safe drop or anything, would've been left in the open if I wasn't home I'm sure.

    DHL are freakin' sketch bags. I chose Canada Post for a reason, not impressed.
    so the super saver is only DHL?

    before the super saver said 8-20 days now its 4-8days
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  12. #12
    Registered User GoodYou's Avatar
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    ****, all this is making me nervous. I guess I was naive and thought it might actually show up in 8 business days. Oh well, it has only been 5 B-days so there is still hope! I'll let you guys know when it arrives if anyone is interested.
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  13. #13
    (╯°□°)╯︵ ┻━┻ PaleVein's Avatar
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    Originally Posted by Dean6917 View Post
    so the super saver is only DHL?

    before the super saver said 8-20 days now its 4-8days
    Apparently that's a "glitch" according to bb.com custy service. I was so choked when they told me that it'll still be 8-20 business days when my order confirmation clearly states 4-8.
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  14. #14
    Enjoy the ment AshyLarry11's Avatar
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    I live in the GTA and my order is usually at my door within 8 business days from the day I ordered. I hate Canada Post with a passion, they always manage to screw something of mine up!
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  15. #15
    Registered User aheddle's Avatar
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    Originally Posted by PaleVein View Post
    Apparently that's a "glitch" according to bb.com custy service. I was so choked when they told me that it'll still be 8-20 business days when my order confirmation clearly states 4-8.
    I asked customer service yesterday when I put in a order and they said they changed it to the 4-8 days as this is the actual timeline most of the Canadian customers receive orders in. That is exactly what she said! So i put through an order yesterday we will see how long it takes to get to Vancouver. Hopefully i get it within the timeline and will keep everyone posted!
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  16. #16
    Registered User Heluva's Avatar
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    Ordered 27th dec, receiving tomorrow (i know cause paid customs yesterday )
    Ordered from UK
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  17. #17
    Registered User sgstanga1's Avatar
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    horrible..paid for 3-7 day ups but turned into 4-9 day dhl anyway and took about a month for here in sydney
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  18. #18
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    Originally Posted by PaleVein View Post
    Apparently that's a "glitch" according to bb.com custy service. I was so choked when they told me that it'll still be 8-20 business days when my order confirmation clearly states 4-8.

    So the "new and improved" 4-8 day shipping to Canada is still 8-20?? That's ridiculous. I spoke to a CS rep yesterday before putting in my order and I asked them if the 4-8 day shipping was a glitch, and she assured me that in fact it wasn't a glitch but an upgrade to their shipping. We shall see if this is true heh.
    In regards to DHL, I ordered off NP last week and it shipped with DHL, arrived at my door in 3 days.
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  19. #19
    NpNg. Let's train diguincoutoreis's Avatar
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    Originally Posted by GoodYou View Post
    I know wrong section, but I figured since your supplements are being shipped with DHL it sort of fits here- plus it gets more exposure.

    Just wondering what everyones experience with their shipping is. I got the super save shipping which was said to take 4-8 business days to arrive. I ordered a week ago today. The tracking number I received only started working today and it says the package is in Auburn, WA. Ive heard from other members that the tracking only starts when the package enters your country (Canada in this case) and it is pretty slow. So, from your experience do you think my order is in Canada now and the DHL tracking is just horrible at updated. As this is my first time ordering when DHL has been active I am curious on how efficient they actually help. Any comments on your experiences with them would be sweet!

    Thanks!
    Here in Brazil, DHL comes with 3-4 weeks at my home D:
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  20. #20
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    DHL international mail, the cheap shipping, takes on average 1 month to get to you, so plan ahead.
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  21. #21
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    I can only say one thing. Fr all sorts of orders thats best in shipping and overall cost. Just do yourself a favour and buy it from iHerb. lol

    But if its not avail there than just suck it up and buy it from BB.com

    Thats what I'd do.
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  22. #22
    NpNg. Let's train diguincoutoreis's Avatar
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    Originally Posted by Falomyr View Post
    I can only say one thing. Fr all sorts of orders thats best in shipping and overall cost. Just do yourself a favour and buy it from iHerb. lol

    But if its not avail there than just suck it up and buy it from BB.com

    Thats what I'd do.
    lol

    The two stores i buy D:

    Besides that, brazilian customs are liking bb.com packages now(dunno why '-')
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  23. #23
    Registered User GoodYou's Avatar
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    I am still optimistic for this week!
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  24. #24
    Registered User GoodYou's Avatar
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    So I just read in another post that some people got billed an additional fee in the mail from DHL after they received their BB.com stuff. Has this happened to any of you? Im going to be pisssssed off it this happens to me!
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  25. #25
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    Originally Posted by GoodYou View Post
    I know wrong section, but I figured since your supplements are being shipped with DHL it sort of fits here- plus it gets more exposure.

    Just wondering what everyones experience with their shipping is. I got the super save shipping which was said to take 4-8 business days to arrive. I ordered a week ago today. The tracking number I received only started working today and it says the package is in Auburn, WA. Ive heard from other members that the tracking only starts when the package enters your country (Canada in this case) and it is pretty slow. So, from your experience do you think my order is in Canada now and the DHL tracking is just horrible at updated. As this is my first time ordering when DHL has been active I am curious on how efficient they actually help. Any comments on your experiences with them would be sweet!

    Thanks!
    DHL is quite bad. I ordered 4-9 business days to the UK, and apparently they use other companies to do their work, and the customs problems I had to go through yesterday and today were a nightmare.

    Whenever I order with UPS, they take care of customs, I pay fees upon delivery, customs clears fast, no issues.
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  26. #26
    Enjoy the ment AshyLarry11's Avatar
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    Originally Posted by GoodYou View Post
    So I just read in another post that some people got billed an additional fee in the mail from DHL after they received their BB.com stuff. Has this happened to any of you? Im going to be pisssssed off it this happens to me!
    I have never gotten billed anything extra upon delivery. Last I checked the shipping rates quoted are to include any duty and fees. You should be alright.
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  27. #27
    (╯°□°)╯︵ ┻━┻ PaleVein's Avatar
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    Originally Posted by kr1kit View Post
    So the "new and improved" 4-8 day shipping to Canada is still 8-20?? That's ridiculous. I spoke to a CS rep yesterday before putting in my order and I asked them if the 4-8 day shipping was a glitch, and she assured me that in fact it wasn't a glitch but an upgrade to their shipping. We shall see if this is true heh.
    In regards to DHL, I ordered off NP last week and it shipped with DHL, arrived at my door in 3 days.
    Weird, I was so bitter when my order status said 4-8 and chickee said to expect 8-20. Either way, I think this might be my last order from here. My other site gets it to me in 5 business days max for the same shipping costs... And there's a crapload of samples every single time.

    Did NP cost you duty or anything?
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    GoodYou is offline
    Originally Posted by PaleVein View Post
    Weird, I was so bitter when my order status said 4-8 and chickee said to expect 8-20. Either way, I think this might be my last order from here. My other site gets it to me in 5 business days max for the same shipping costs... And there's a crapload of samples every single time.

    Did NP cost you duty or anything?
    Where do you order from? Last time I ordered from somewhere not named BB.com I got pegged with 60 dollars in duty fees and other crap I had to pay.

    I have never had to put up with customs so I'm hoping that stays the same, then again I've never shipped with DHL before either. I just want my supps!!!
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    kr1kit is offline
    Originally Posted by PaleVein View Post
    Weird, I was so bitter when my order status said 4-8 and chickee said to expect 8-20. Either way, I think this might be my last order from here. My other site gets it to me in 5 business days max for the same shipping costs... And there's a crapload of samples every single time.

    Did NP cost you duty or anything?
    My sub-total from NP was $79 for 3 bottles of Lean Xtreme, plus $25 for their 2-4 day express shipping. When DHL arrived at my door, I had to fork over an additional $21 to them($11 for taxes, and $10 for a "processing fee"). That's the only reason why I order off bb.com, despite how terrible their 3 week standard shipping is heh. I'd rather pay $30 total for shipping/duties/taxes on a $250 order, than $46 total for a $77 order.
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    PaleVein is offline
    Originally Posted by GoodYou View Post
    Where do you order from? Last time I ordered from somewhere not named BB.com I got pegged with 60 dollars in duty fees and other crap I had to pay.

    I have never had to put up with customs so I'm hoping that stays the same, then again I've never shipped with DHL before either. I just want my supps!!!
    Ditto, I ordered straight from a manufacturer and paid out the nose. nevarr again.

    For everything else, check cp

    Originally Posted by kr1kit View Post
    My sub-total from NP was $79 for 3 bottles of Lean Xtreme, plus $25 for their 2-4 day express shipping. When DHL arrived at my door, I had to fork over an additional $21 to them($11 for taxes, and $10 for a "processing fee"). That's the only reason why I order off bb.com, despite how terrible their 3 week standard shipping is heh. I'd rather pay $30 total for shipping/duties/taxes on a $250 order, than $46 total for a $77 order.
    DHL are c[b]unts, they don't even accept debit as payment for their "fees". BB.com used to get me my orders in less than seven business days, now it's just unreal.
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