I know wrong section, but I figured since your supplements are being shipped with DHL it sort of fits here- plus it gets more exposure.
Just wondering what everyones experience with their shipping is. I got the super save shipping which was said to take 4-8 business days to arrive. I ordered a week ago today. The tracking number I received only started working today and it says the package is in Auburn, WA. Ive heard from other members that the tracking only starts when the package enters your country (Canada in this case) and it is pretty slow. So, from your experience do you think my order is in Canada now and the DHL tracking is just horrible at updated. As this is my first time ordering when DHL has been active I am curious on how efficient they actually help. Any comments on your experiences with them would be sweet!
Thanks!
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Thread: DHL International Shipping
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01-24-2012, 03:14 PM #1
DHL International Shipping
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01-24-2012, 03:17 PM #2
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01-24-2012, 03:19 PM #3
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01-24-2012, 06:00 PM #4
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01-24-2012, 06:08 PM #5
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01-24-2012, 06:14 PM #6
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01-24-2012, 06:31 PM #7
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01-24-2012, 06:38 PM #8
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01-24-2012, 06:45 PM #9
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01-24-2012, 06:52 PM #10
- Join Date: Dec 2010
- Location: Adelaide, South Australia, Australia
- Age: 32
- Posts: 212
- Rep Power: 0
Using USPS priority/express is MUCH better in my experience, try it.Takes a maximum of 2 weeks for your goods to arrive and they keep a good tracking record! (DHL ditches the tracking and leaves it to AUpost to do the rest, aupost doesn't update it's tracking system often if at all).
in any case I don't use BB.com anymore for my supps unless they have an awesome deal on wheycheap.
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01-24-2012, 06:57 PM #11
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01-24-2012, 08:12 PM #12
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01-24-2012, 08:20 PM #13
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01-24-2012, 08:45 PM #14
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01-24-2012, 09:25 PM #15
- Join Date: Sep 2011
- Location: British Columbia, Canada
- Age: 39
- Posts: 219
- Rep Power: 1379
I asked customer service yesterday when I put in a order and they said they changed it to the 4-8 days as this is the actual timeline most of the Canadian customers receive orders in. That is exactly what she said! So i put through an order yesterday we will see how long it takes to get to Vancouver. Hopefully i get it within the timeline and will keep everyone posted!
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01-24-2012, 09:55 PM #16
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01-25-2012, 12:19 AM #17
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01-25-2012, 12:32 AM #18
- Join Date: Sep 2011
- Location: British Columbia, Canada
- Posts: 8,879
- Rep Power: 85758
So the "new and improved" 4-8 day shipping to Canada is still 8-20?? That's ridiculous. I spoke to a CS rep yesterday before putting in my order and I asked them if the 4-8 day shipping was a glitch, and she assured me that in fact it wasn't a glitch but an upgrade to their shipping. We shall see if this is true heh.
In regards to DHL, I ordered off NP last week and it shipped with DHL, arrived at my door in 3 days.
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01-25-2012, 02:31 AM #19
- Join Date: May 2010
- Location: Rio de Janeiro, Brazil
- Age: 33
- Posts: 902
- Rep Power: 698
~ GrowUpOrDieTryin'
"For physical training is of some value, but godliness has value for all things, holding promise for both the present life and the life to come.
This is a trustworthy saying that deserves full acceptance." 1 Timothy 4:8-10
"Or don't you know that your body is the temple of the Holy Spirit, who lives in you and was given to you by God? You do not belong to yourself, for God bought you with a high price. So you must honor God with your body." 1 Corinthians 6:19-20
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01-25-2012, 04:07 AM #20
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01-25-2012, 04:28 AM #21
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01-25-2012, 04:34 AM #22
- Join Date: May 2010
- Location: Rio de Janeiro, Brazil
- Age: 33
- Posts: 902
- Rep Power: 698
~ GrowUpOrDieTryin'
"For physical training is of some value, but godliness has value for all things, holding promise for both the present life and the life to come.
This is a trustworthy saying that deserves full acceptance." 1 Timothy 4:8-10
"Or don't you know that your body is the temple of the Holy Spirit, who lives in you and was given to you by God? You do not belong to yourself, for God bought you with a high price. So you must honor God with your body." 1 Corinthians 6:19-20
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01-25-2012, 09:19 AM #23
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01-25-2012, 01:33 PM #24
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01-25-2012, 01:42 PM #25
- Join Date: Jul 2011
- Location: Germany, Germany, Germany
- Posts: 6,068
- Rep Power: 17810
DHL is quite bad. I ordered 4-9 business days to the UK, and apparently they use other companies to do their work, and the customs problems I had to go through yesterday and today were a nightmare.
Whenever I order with UPS, they take care of customs, I pay fees upon delivery, customs clears fast, no issues.
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01-25-2012, 02:46 PM #26
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01-25-2012, 02:50 PM #27
Weird, I was so bitter when my order status said 4-8 and chickee said to expect 8-20. Either way, I think this might be my last order from here. My other site gets it to me in 5 business days max for the same shipping costs... And there's a crapload of samples every single time.
Did NP cost you duty or anything?
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01-25-2012, 08:37 PM #28
Where do you order from? Last time I ordered from somewhere not named BB.com I got pegged with 60 dollars in duty fees and other crap I had to pay.
I have never had to put up with customs so I'm hoping that stays the same, then again I've never shipped with DHL before either. I just want my supps!!!
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01-25-2012, 08:45 PM #29
- Join Date: Sep 2011
- Location: British Columbia, Canada
- Posts: 8,879
- Rep Power: 85758
My sub-total from NP was $79 for 3 bottles of Lean Xtreme, plus $25 for their 2-4 day express shipping. When DHL arrived at my door, I had to fork over an additional $21 to them($11 for taxes, and $10 for a "processing fee"). That's the only reason why I order off bb.com, despite how terrible their 3 week standard shipping is heh. I'd rather pay $30 total for shipping/duties/taxes on a $250 order, than $46 total for a $77 order.
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01-25-2012, 10:08 PM #30
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