A newly hired Associate is having a hard time learning his new job. You have been around for several years and really know the ropes. What would you do?
A: Tell the Associate where he can find training materials that he can take home.
B: Tell your Manager that the new Associate is struggling and needs more training.
C: Ask another Associate to help the person who is struggling.
D: Suggest the Associate find another line of work that fits his personality.
E: Work with the Associate during work hours and show him the ropes.
I will be posting more. this is urgent. if you want to help stay on thread.
09-10-2010, 01:58 PM #1
URGENT Taking a ASSESMENT TEST FOR A JOB - RIGHT NOW (help me brahs)
09-10-2010, 01:59 PM #2
09-10-2010, 01:59 PM #3
THIS ONE IS THE MOST IMPORTANT...
You are working in a part of the store that is not very busy. Your Manager has asked you to stock shelves in your area. Your co-worker is working in another section of the store that is having a sale and is currently very busy. What would you do?
A: Leave your area to help your co-worker.
B: Talk to your Manager and explain the situation, maybe he will reconsider.
C: Stay in your area and do what you were asked to do.
D: Ask another Associate about how you should handle the situation.
E: Ask another Associate to help your co-worker.
09-10-2010, 02:00 PM #4
09-10-2010, 02:00 PM #5
09-10-2010, 02:01 PM #6
09-10-2010, 02:02 PM #7
09-10-2010, 02:02 PM #8
09-10-2010, 02:02 PM #9
09-10-2010, 02:02 PM #10
09-10-2010, 02:03 PM #11
09-10-2010, 02:03 PM #12
09-10-2010, 02:04 PM #13
09-10-2010, 02:04 PM #14
09-10-2010, 02:04 PM #15
09-10-2010, 02:05 PM #16
09-10-2010, 02:09 PM #17
Urgent HERE IS THE LATEST ONE: (help a miscer out me and family running out of food)
A new Associate in another department asks you about the features of the merchandise in his department. You just explained all of this to him the day before. What would you do?
A: Tell him he is interfering with your sales.
B: Ask him if he would possibly be better suited for another department.
C: Tell your Manager about the problem.
D: Show him how he can find the product information on his own.
E: Suggest he ask for more training.
09-10-2010, 02:10 PM #18
09-10-2010, 02:11 PM #19
A customer enters your department with some equipment he canít operate. You are familiar with the equipment. Unfortunately, it is not a brand that is carried by your company. How would you help the customer?
A: Suggest to the customer that he call the manufacturer to help him.
B: Suggest to the customer that he read the directions.
C: Ask your Manager what you should do.
D: Tell the customer it is not a brand carried by your store.
E: Show the customer how to use the equipment anyway.
09-10-2010, 02:12 PM #20
09-10-2010, 02:13 PM #21
09-10-2010, 02:14 PM #22
You are showing a customer a high priced item and feel you are near closing the sale. Another potential customer enters the store. All other Associates are also busy with customers and you are closest to the new customer. What would you do?
A: Continue trying to sell to the current customer and ignore the new customer.
B: Greet the customer, saying someone will be with him in a minute, then suggest he look at some merchandise while waiting.
C: Greet the customer and say, "Iíll be right with you."
D: Greet the customer and say "If you tell me what youíre looking for, Iíll direct you to it while youíre waiting."
09-10-2010, 02:17 PM #23
09-10-2010, 02:18 PM #24
One of your co-workers is complaining about an assignment given to him by his Manager. He thinks the assignment is beneath him and he has decided to refuse to do it. What would you do?
A: Tell your co-worker to just do the assignment without complaining.
B: Do the assignment for your co-worker this one time.
C: Nothing; let your co-workerís Manager deal with it.
D: Offer to trade; you will do this assignment for him if he will do one for you.
E: Tell your Manager.
09-10-2010, 02:18 PM #25
09-10-2010, 02:19 PM #26
09-10-2010, 02:21 PM #27
Before leaving on your lunch break, you make sure the Associate in the department next to yours is going to cover your department while you are gone. Instead, he tells you that he is also going to lunch. You know his break is not scheduled until later. What would you do?
A: Nothing; the Associate will get what is coming to him.
B: Tell your Manager and let her sort it out.
C: Confront the other Associate and point out that it is time for your lunch break and not his.
D: Let the other associate go and take your own lunch during his scheduled time.
E: Try to convince the Associate to stick with the lunch schedule.
09-10-2010, 02:22 PM #28
09-10-2010, 02:25 PM #29
Not sure/in between.
25. I don't mind changes in my daily routine.
26. Others consider me a good teammate.
27. I hardly ever finish things on time.
28. Rather than wait to be told, I tend to start doing what I think needs to be done.
29. I would not like a job that required me to work under high pressure and stress.
30. It doesn't bother me when deadlines and priorities change.
31. I am willing to sacrifice my needs for the good of the team.
32. I own up to all my mistakes.
33. I am the first to act at work.
34. Even if they are correct, I find criticism from others difficult to take.
09-10-2010, 02:28 PM #30
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