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Old 08-26-2009, 01:03 PM   #1
imperfectly_lou
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Cytosport - NO customer service

Just a heads up to let people know - don't even bother trying to get decent customer service out of Cytosport. I have sent 2 emails to their listed email address from their website in an effort to obtain manufacturing details due to my BB.com order of Muscle Milk being held by Australian customs. Both emails have been ignored.

Very poor form Cytosport - not impressed at all.
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September 2006 - 9km Sydney Harbour Bridge Run - 45:25
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May 2009 - Sydney Morning Herald Half Marathon - 1:53:22
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Old 08-26-2009, 01:04 PM   #2
mark427
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What an odd name for a pre-workout product.
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Old 08-26-2009, 01:31 PM   #3
imperfectly_lou
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Quote:
Originally Posted by mark427 View Post
What an odd name for a pre-workout product.
hmmm if it WAS a pre workout product, I may agree with you....
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Old 08-26-2009, 01:52 PM   #4
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Try giving them a call. Just like any large company I'm sure they get numerous emails daily and takes time to get back to each any every one of them.
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Old 08-26-2009, 01:57 PM   #5
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Quote:
Originally Posted by imperfectly_lou View Post
Just a heads up to let people know - don't even bother trying to get decent customer service out of Cytosport. I have sent 2 emails to their listed email address from their website in an effort to obtain manufacturing details due to my BB.com order of Muscle Milk being held by Australian customs. Both emails have been ignored.

Very poor form Cytosport - not impressed at all.
1)you didnt look into what was not allowed in your country in term's of ingredients did you.
2)tried contacting custom's if possible?
3)it is not cytosport's fault that custom's decided to hold onto your product
4)quit your bitchin
5)lol at you thinking mark was serious.
6)all of the above
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Old 08-26-2009, 02:51 PM   #6
MBSowards
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I just sent the OP 2 emails and he just ignored them. NO customer service at all.

How long ago did you send the emails? What types of questions did you ask?
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