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  1. #1
    Registered User IceCoal's Avatar
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    Retail Job Application Help Needed

    Im applying for a job and it requires to do a questionnaire. What would be the best answer for this.

    A customer has a copy of an ad calling for 15% off of a particular item. The ad is old and no longer valid. The customer is insistent. It would mean selling the item for $170 instead of $200. What would you do?

    -Honor the ad
    -Point out the expiration date to the customer
    -Tell the customer you will call him if the item goes back on sale
    -Try to convince the customer to buy at the higher price
    -Call your supervisor

    Thx.
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  2. #2
    Banned iLoveFattyFood's Avatar
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    -Tell the customer you will give the item for free if she will let you piitb
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  3. #3
    Registered User The Main Event's Avatar
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    Originally Posted by rodrigo75 View Post
    Im applying for a job and it requires to do a questionnaire. What would be the best answer for this.

    A customer has a copy of an ad calling for 15% off of a particular item. The ad is old and no longer valid. The customer is insistent. It would mean selling the item for $170 instead of $200. What would you do?

    -Honor the ad
    -Point out the expiration date to the customer
    -Tell the customer you will call him if the item goes back on sale
    -Try to convince the customer to buy at the higher price
    -Call your supervisor

    Thx.



    i dunno brah, only people from Harvard and other highly qualified education institutions could be able to answer such a perplexing question
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  4. #4
    deadly w/ foam bullets TATitude's Avatar
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    if u need help with an application in retail, thats sad
    People often ask me what my tattoos mean, I tell 'em they mean I'm bad at making long term decisions.
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  5. #5
    Astrovan devin45k's Avatar
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    supervisor brah
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  6. #6
    Fcuk You Pay_Me's Avatar
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    Ask them to read the coupon to me.

    I'm not familiar with that coupon. Can you please read to me the valid dates.

    **Edit - If there's any question about it. I'll be glad to speak to my supervisor and get this resolved for you as soon as I can.

    Or variations of that.
    Last edited by Pay_Me; 06-26-2009 at 10:15 PM.
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  7. #7
    Rep back 3k+ LiftHeavy85's Avatar
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    call the supervisor... he will tell you to honor it or not



    seriously if u need help on that....good night sweet prince
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  8. #8
    I'm Mad beeronbeach's Avatar
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    obviously

    1) point out the expiration first.
    2) if he keeps pushing, try to convince him to buy at the higher price
    3) if he keeps pushing, call supervisor

    for people saying "call supervisor first", that's actually wrong. this is a very minor problem. you want to basically follow the steps i stated.
    I rep back
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  9. #9
    Banned ImMad's Avatar
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    Lmao.
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  10. #10
    Registered User The Main Event's Avatar
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    Originally Posted by devin45k View Post
    supervisor brah
    why? the ad is expired...theres an expiration date for a reason


    if you called your supervisor cuz ur not able to handle something so simple, expect faceplams all around
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  11. #11
    Registered User rob_oz's Avatar
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    If the customer is insistent then I am making the assumption that you have attempted to sell the product for full price. as a bottom level employee you typically don't have permission to grant large discounts, on the spot without the official discount, as if they allowed this, then theft could occur more frequently, so I would pick call a supervisor. In the end the customer will be right, if the store really wants the sale.
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  12. #12
    Rep back 3k+ LiftHeavy85's Avatar
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    Originally Posted by beeronbeach View Post
    obviously

    1) point out the expiration first.
    2) if he keeps pushing, try to convince him to buy at the higher price
    3) if he keeps pushing, call supervisor

    for people saying "call supervisor first", that's actually wrong. this is a very minor problem. you want to basically follow the steps i stated.
    we skipped all the bull**** because we already knew that, but thanks for pointing out the obvious hansel
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  13. #13
    Astrovan devin45k's Avatar
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    Originally Posted by The Main Event View Post
    why? the ad is expired...theres an expiration date for a reason


    if you called your supervisor cuz ur not able to handle something so simple, expect faceplams all around
    Cuz thats what most retail jobs want u to do at an entry level position.
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  14. #14
    Registered User IceCoal's Avatar
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    Lol

    Well I was basically leaning towards
    -Point out the expiration date to the customer
    but that **** might get pissed off since they were 'insistant' and all the customers come first **** so I was thinking call the supervisor?
    But an earlier question asked how good are you at working independent and I put excellent lmao.
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  15. #15
    Rep back 3k+ LiftHeavy85's Avatar
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    Originally Posted by The Main Event View Post
    why? the ad is expired...theres an expiration date for a reason


    if you called your supervisor cuz ur not able to handle something so simple, expect faceplams all around
    because in the end the customer will ask to see the supervisor anyway....you think a customer is going to listen to some 8/hr punk telling him no? You never worked in retail did you
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  16. #16
    Registered User The Main Event's Avatar
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    Originally Posted by LiftHeavy85 View Post
    because in the end the customer will ask to see the supervisor anyway....you think a customer is going to listen to some 8/hr punk telling him no? You never worked in retail did you
    this is true. back when i use to work retail i would start arguments with customers for the lulz


    nothing bothers them more then repeating yourself over and over in a polite tone while they rage
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  17. #17
    Registered User The Main Event's Avatar
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    Originally Posted by rodrigo75 View Post
    But an earlier question asked how good are you at working independent and I put excellent lmao.

    atleast you know when to laugh at yourself
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