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05-30-2009, 09:39 AM
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#1
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Registered User
Join Date: Feb 2008
Location: Pennsylvania, United States
Stats: 5'6", 180 lbs
Posts: 299
BodyPoints: 0
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Got Ripped off by bb.com
Ok i dont wanna cause trouble but im pretty mad right now. I ordered Methyl E from the bb.com store and its advertised as Buy One Get One Free and i only recieved one bottle in the mail today. 1 bottle for $40 after shipping is not really a great deal anymore i coulda just got havoc.
i sent a problem message but im not sure if this is the correct way to handle a purchase problem any help guys?
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05-30-2009, 09:40 AM
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#2
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Registered User
Join Date: Dec 2008
Location: Buffalo, New York, United States
Age: 23
Stats: 5'10", 167 lbs
Posts: 197
BodyBlog Entries: 0
BodyPoints: 0
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Quote:
Originally Posted by pittsteel
Ok i dont wanna cause trouble but im pretty mad right now. I ordered Methyl E from the bb.com store and its advertised as Buy One Get One Free and i only recieved one bottle in the mail today. 1 bottle for $40 after shipping is not really a great deal anymore i coulda just got havoc.
i sent a problem message but im not sure if this is the correct way to handle a purchase problem any help guys?
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I'm sure they'll correct it, no worries 
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05-30-2009, 09:45 AM
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#4
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In Limbo
Join Date: Jan 2008
Age: 21
Stats: 5'11", 196 lbs
Posts: 6,232
BodyBlog Entries: 0
BodyPoints: 0
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go on talk to an associate on bb.com chat
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05-30-2009, 09:48 AM
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#5
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NutriTionist
Join Date: Oct 2006
Age: 28
Posts: 5,126
BodyBlog Entries: 0
BodyPoints: 19221
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at first i thought u said "got ripped off BB.com" i was hell yeah they got some good fat burners good job guy
__________________
= B.A.D. (Booty Attention Disorder)
!kcab per I
=[][][][]==""=======""==[][][][]=
................'\....._...../'............My
..................\_.i;;i._/.............e-Stats
....................[_I_]...............are >
.....................iuui...............Than Urs
.....................i\'/i...............Yeah...
..................../.w.\...............Budday!
.......-........_/...l l...\_.
......-...............U.......
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05-30-2009, 09:51 AM
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#6
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Registered User
Join Date: Feb 2008
Location: Pennsylvania, United States
Stats: 5'6", 180 lbs
Posts: 299
BodyPoints: 0
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Quote:
Originally Posted by QuietKhaos
at first i thought u said "got ripped off BB.com" i was hell yeah they got some good fat burners good job guy
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aw dude i did lol.
anyway im in chat now they r helping ill let yall know how it goes
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05-30-2009, 09:52 AM
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#7
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Slowly getting bigger!!
Join Date: Oct 2008
Location: Spokane, Washington, United States
Age: 43
Stats: 6'2", 197 lbs
Posts: 2,030
BodyPoints: 0
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Quote:
Originally Posted by pittsteel
Ok i dont wanna cause trouble but im pretty mad right now. I ordered Methyl E from the bb.com store and its advertised as Buy One Get One Free and i only recieved one bottle in the mail today. 1 bottle for $40 after shipping is not really a great deal anymore i coulda just got havoc.
i sent a problem message but im not sure if this is the correct way to handle a purchase problem any help guys?
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Hey,
Dont worry they will fix it. They have always fixed any problem I had and did it fast and efficiently.
DK
__________________
"After all is said and done, a lot more will have been said than done will have been done!"
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05-30-2009, 09:52 AM
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#8
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u bulkin' brah?
Join Date: Jan 2009
Location: New York, United States
Age: 18
Stats: 5'8", 158 lbs
Posts: 3,589
BodyBlog Entries: 0
BodyPoints: 0
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im pretty cofident they will make it right and send you the other two and possibly something extra
__________________
My Winter Bulk Journal- Come Help Out/ Follow Along!!
http://forum.bodybuilding.com/showthread.php?t=120257621
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05-30-2009, 09:52 AM
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#9
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brodacious
Join Date: Jul 2007
Location: Austin, Texas, United States
Age: 26
Stats: 6'2", 189 lbs
Posts: 9,685
BodyBlog Entries: 0
BodyPoints: 6677
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Wait for a customer service representative to respond to your email. They're on the ball and should respond within an hour to help resolve the problem.
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05-30-2009, 09:55 AM
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#10
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Registered User
Join Date: Feb 2008
Location: Pennsylvania, United States
Stats: 5'6", 180 lbs
Posts: 299
BodyPoints: 0
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yup they said they would make sure they ship it today great customer service
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05-30-2009, 09:58 AM
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#11
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Erin Go Bragh
Join Date: Feb 2008
Location: Dublin, Leinster, Ireland
Posts: 2,105
BodyBlog Entries: 0
BodyPoints: 0
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They forgot to put a bottle of Lean FX into my order. I mailed them and it was at my door in 3 days.
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05-30-2009, 10:04 AM
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#12
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pushing thru the limits
Join Date: Dec 2008
Location: United States
Age: 19
Stats: 5'11", 175 lbs
Posts: 638
BodyBlog Entries: 0
BodyPoints: 0
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thats why you shop at bb.com lol you know if theres something wrong they will always, always fix it. Out of 10+ orders ive only had 1 that got messed up, and it wasnt even their fault it was the manufacturer and they fixed it right away.
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05-30-2009, 10:12 AM
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#13
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Registered User
Join Date: May 2009
Age: 27
Stats: 6'0", 177 lbs
Posts: 153
BodyBlog Entries: 0
BodyPoints: 0
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That's awesome....
See, that's what American business is missing these days....Accountabillity, and customer service. It's those attributes that BB.com upholds, and which creates loyal customers.
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05-30-2009, 10:23 AM
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#14
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meat popsicle
Join Date: Jul 2008
Posts: 182
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Quote:
Originally Posted by flposjg
thats why you shop at bb.com lol you know if theres something wrong they will always, always fix it. Out of 10+ orders ive only had 1 that got messed up, and it wasnt even their fault it was the manufacturer and they fixed it right away.
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Right on. It's this kind of customer service from BB.com that makes me ONLY order from them. I don't care if I can find a product a couple bucks cheaper somewhere else, I'm more than happy to pay a little extra for outstanding customer service, shipping times, and to support an upstanding company.
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