Wanted to get a cheap phone so I would have something to make calls while I was at work and while I'm driving to and from school on Tuesdays and Thursdays...
Went with Virgin Mobile because they seemed to be cheap (5 cents a minute for the 500 minute card) and they touted the "Number 1 customer service in pay as you go plans."
Go online to activate my account, follow the steps it gives me, it doesn't work. Email them, they tell me to follow the steps then call them. Follow the steps again, it doesn't work. I call, it some automated "activate your phone" BS that doesn't help at all.
I ask if I can send my phone in for an exchange (something that Trac Phone did for my dad like 4 times when he had problems once) and they are like, "Oh sir we're sorry you're having problems, if you purchased the phone from us you can get a refund within 30 days."
At this point even if I get the phone activated (doubtful) my minute pack will be halfway expired without even getting to use it.
Most likely I am just out 50 bucks and I will end up getting a regular plan from somewhere else or something.
Sorry, should've just posted this in the rant.
Thread: Man, Virgin Mobile sucks.